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Conditions of Carriage

image:Conditions of Carriage
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Supplementary Provisions 1

12.SCHEDULES, DELAYS AND CANCELLATIONS OF FLIGHTS

(A) Schedules
  ANA undertakes to use its best efforts to carry a Passenger and his/her Baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel; provided that times shown in a timetable or elsewhere shall be just scheduled but not guaranteed and shall form no part of the contract of Carriage. ANA may change any schedule of a flight without any prior notice and shall not be responsible for any trouble in respect of connection of a Passenger and/or his/her Baggage with any other flight because of such change.

(B) Cancellations
  (1) ANA may, without prior notice, substitute any other Carrier or change an aircraft with respect to Carriage assumed by ANA.
  (2) ANA may, without prior notice, cancel, terminate, divert, postpone or delay any flight or the right to, or any reservation with respect to, any further Carriage thereafter or determine if any take-off or landing should be made, without any liability except to refund, in accordance with these Conditions of Carriage and ANA's Regulations, the fares and charges for any unused portion of the Ticket:
    (a) because of any fact beyond ANA's control (including, but not limited to, Force Majeure such as meteorological conditions, acts of God, strikes, riots, civil commotions, embargoes, wars, hostilities, disturbances or unstable international relations) whether actual, threatened or reported or because of any delay, demand, condition, circumstances or requirement directly or indirectly relating to such fact;
    (b) because of any fact not to be foreseen, anticipated or predicted;
    (c) because of any Applicable Laws; or
    (d) because of shortage of labour, fuel or facilities or labour problems of ANA or others.
  (3) If a Passenger refuses, notwithstanding ANA's request, to pay all or a portion of the fares demanded by ANA or the charges demanded or assessed by ANA with respect to his/her Baggage, ANA will cancel the Carriage, or the right to any further Carriage thereafter, of the Passenger and/or his/her Baggage, without being subject to any liability therefor except to refund, in accordance with these Conditions of Carriage and ANA's Regulations, any unused portion of the Ticket for which the Passenger fully paid the applicable fares and charges.


(C)
Effective from August 23rd, 2011
Contingency plan
  In the event of a delay of an aircraft on the ground at any airports of the United States of America during which passengers are not allowed to deplane, ANA will use reasonable efforts to comply with any applicable contingency plan, but compliance with the plan is not guaranteed and is not part of these Conditions of Carriage. Additionally, for passengers traveling on a codeshare flight operated by another Carrier the applicable contingency plan, if any, will be the contingency plan of the operating Carrier.

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Supplementary Provisions 1


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