|ANA and Asiana Commence Cabin Crew Exchange|
TOKYO October 4, 2007- At a press conference held in Seoul this morning, ANA and Asiana announced the start of a cabin crew exchange from October 28 this year on the Tokyo Haneda-Seoul Gimpo route, as part of their strategic alliance to strengthen ties between the two Star Alliance member carriers.
Under the arrangement, one ANA cabin attendant will be assigned to a daily Asiana operated Tokyo-Seoul return flight, and vice-versa, to ensure that the needs of customers from Japan and Korea are met in their own language.
ANA and Asiana will also take the opportunity to study each other's inflight service training methods to further improve the experience of customers while onboard.
Flights from Tokyo's Haneda airport to Gimpo airport in Seoul - both domestic airports - began in November 2003 with four return flights per day. Proving very popular due to the proximity of the airports to their respective city centres, frequency was increased to eight return flights per day in August 2005.
|ANA operated Haneda-Gimpo flights
Flights with Asiana crew are outlined
|Asiana operated Gimpo-Haneda flights
Flights with ANA crew are outlined