ANA judged world Number One for on-time arrival
TOKYO January 24, 2012 - ANA's punctuality has been honored in a major airline service awards scheme. The airline was judged Number One for on-time arrival in 2011 in two categories - Arrival Performance among Major International Airlines and Arrival Performance among Major Asian Airlines - by Flight Stats.
This is the first time that ANA has received an award from Flight Stats, a flight tracking and airport information service provided by Conducive Technology Corp.
ANA operated 198,231 flights between January and December 2011, achieving on-time performance for 90.18% of flights, the best performance not only in Asia but also worldwide.
ANA Group's goal is to become Asia's number one airline, not only for quality, but also customer satisfaction and value creation. In order to achieve this, all of the airline's departments are working together achieve on-time operations, with particular focus on arrival performance.
Mitsuo Morimoto, ANA's senior executive vice president said: ‘We are delighted to have received these prestigious awards for the first time. Punctuality and reliability are key to us achieving our goal and we will be working hard in the coming 12 months to sustain this performance.’
About Flight Stats (www.flightstats.com)
Contact: Ryosei Nomura and Megumi Tezuka, ANA Public Relations TEL +81-3-6735-1111
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