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ANA Information

Fees / Charges for Flights to/from the U.S.
 

This is a list of fees / charges for baggage and other optional services available in connection with ANA flights to/from the U.S. that are operated by ANA or by its subsidiary Air Japan (AJX). For other codeshare flights, different fees / charges may apply. Please refer to the operating carrier's website for details.

[Checked Baggage Fees]

Please see here for details of the ANA/AJX free baggage allowance.  When exceeding the free baggage allowance, excess baggage fees may be charged.

Extra piece 15,000 JPY (150USD)
Overweight Over 23kg(50lb) - up to 32kg(70lb) : 3,000 JPY (30USD)
Over 32kg(70lb) - up to 50kg(110lb):15,000 JPY (150USD)
Over 50kg(110lb):30,000 JPY (300USD)
Oversize
Total linear dimension
(length + height + width)
Over 203cm (80in) - up to 300cm (118in) : 15,000 JPY (150USD)
Over 300cm(118in) : 30,000 JPY (300USD)

In certain cases, there may be dimension or weight limitations upon the acceptance of checked baggage. Please see here for details.

[Pet Charges]

For the details of the acceptance of pets, please see here. The fee for pets that meet the requirements for transportation is 30,000 JPY (300USD) per cage each way.

[Ticketing Service Charge]

A Ticketing Service Charge is applicable to tickets purchased via the ANA telephone   reservation center or at airport ticketing counters in the U.S.

Ticket Purchase Locations Ticket Service Charge
North American ANA Website (ANA SKY WEB) Free of Charge
Telephone purchases made via Customer Service Center the Americas $25
In-person purchases made at ANA Counters (City / Airports)

Please see here for additional details about the Ticketing Service Charge.

[Lost Ticket Refund Charge / Replacement Ticket Issuing Service Charge]

If you have lost your ticket, ANA may issue a replacement ticket or you may be required to purchase a new ticket to continue travel. The service charge for issuing a replacement ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). The refund charge for the lost ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). For more information about lost ticket procedures, please see here.

[Unaccompanied Minor (Children 5 - 11 years of age traveling alone)]

When passengers who are 5-11 years of age travel alone, the applicable fares are the same as adult fares; but there is no additional charge for ANA's services. Reservations for children traveling alone cannot be made online through ANA SKY WEB. Please contact the ANA customer service center for details.

[My Choice Service Charge]

"ANA My Choice" offers the following options;

  • · Airport Paid Lounge Access (Narita Airport/Haneda Airport): 5,000 JPY per person
      For the details of this service, please see here .
  • · My Car Valet Service (Narita Airport only) :
  ANA Diamond Service Member ANA Platinum Service &
Super Flyers Card Member
Others
up to 3 days 7,000 JPY 8,000 JPY 10,000 JPY
4days 8,000 JPY 9,000 JPY 11,000 JPY
5days 9,000 JPY 10,000 JPY 12,000 JPY
6days 10,000 JPY 11,000 JPY 13,000 JPY
7days 11,000 JPY 12,000 JPY 14,000 JPY
8days 12,000 JPY 13,000 JPY 15,000 JPY
9days 12,500 JPY 13,500 JPY 15,500 JPY
10days 13,000 JPY 14,000 JPY 16,000 JPY
11days 13,500 JPY 14,500 JPY 16,500 JPY

* Additional charges will apply when parking for 12 or more days (500 JPY).

For the details of this service, please see here .

[Airport Delivery Service (Sky Porter)]

“Sky Porter” offers delivery service for baggage between a selected place in Japan and your departure/arrival airport in Japan. For the details of this service, please see here .

Selected place in Japan In case of Departure In case of Arrival
All areas in Japan other than Hokkaido and Okinawa 1,500 JPY 1,500 JPY
Hokkaido 2,000 JPY 2,000 JPY
Okinawa 3,000 JPY 3,000 JPY

[Rental Charge for Medical Oxygen Cylinder]

Rental medical oxygen cylinders are available with advance notice to passengers for a fee of 10,000 JPY per cylinder. Medical oxygen cylinders may be requested through the ANA customer service center.

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