|
This is a list of fees / charges for baggage and other optional services available in connection with ANA flights to/from the U.S. that are operated by ANA or by its subsidiary Air Japan (AJX). For other codeshare flights, different fees / charges may apply. Please refer to the operating carrier's website for details.
[Checked Baggage Fees] *The baggage rules have changed for ticketing on/after June 1st, 2013. Click here for details.
When exceeding the free baggage allowance, please note that the following excess baggage fees may be charged.
■For tickets issued on/after June 1, 2013
| Extra piece |
15,000JPY (200USD) |
| Overweight |
Over 23kg(50lb) - up to 32kg(70lb) : 30,000JPY (40USD)
Over 32kg(70lb) - up to 50kg(110lb) : 15,000JPY (200USD)
Over 50kg(110lb) : 30,000JPY (400USD) |
Oversize
Total linear dimension
(length + height + width) |
Over 203cm (80in) - up to 300cm (118in) : 15,000JPY (200USD)
Over 300cm(118in) : 30,000JPY (400USD) |
- · There may be certain cases where we cannot accept your baggage, even when it is within the above size and/or weight limitations. Please click here for details.
- · For more information on free baggage allowance for ANA/AJX flights, click here.
■For tickets issued on/before May 31, 2013
| Extra piece |
15,000 JPY (150USD) |
| Overweight |
Over 23kg(50lb) - up to 32kg(70lb) : 3,000 JPY (30USD)
Over 32kg(70lb) - up to 50kg(110lb) : 15,000 JPY (150USD)
Over 50kg(110lb) : 30,000 JPY (300USD) |
Oversize
Total linear dimension
(length + height + width) |
Over 203cm (80in) - up to 300cm (118in) : 15,000 JPY (150USD)
Over 300cm(118in) : 30,000 JPY (300USD) |
- · There may be certain cases where we cannot accept your baggage, even when it is within the above size and/or weight limitations. Please click here for details.
- · For more information on free baggage allowance for ANA/AJX flights, click here.
[Pet Charges] *The baggage rules have changed for ticketing on/after June 1st, 2013. Click here for details.
Please click here for details regarding the acceptance of pets.
The fee for pets that meet all requirements for transportation will be the following:
- ■For tickets issued on/after June 1, 2013
- 30,000JPY (400USD) per cage, each way.
- ■For tickets issued on/before May 31, 2013
- 30,000JPY (300USD) per cage, each way.
[Ticketing Service Charge]
A Ticketing Service Charge is applicable to tickets purchased via the ANA telephone reservation center or at airport ticketing counters in the U.S.
| Ticket Purchase Locations |
Ticket Service Charge |
| North American ANA Website (ANA SKY WEB) |
Free of Charge |
| Telephone purchases made via Customer Service Center the Americas |
$25 |
| In-person purchases made at ANA Counters (City / Airports) |
Please see here for additional details about the Ticketing Service Charge.
[Lost Ticket Refund Charge / Replacement Ticket Issuing Service Charge]
If you have lost your ticket, ANA may issue a replacement ticket or you may be required to purchase a new ticket to continue travel. The service charge for issuing a replacement ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). The refund charge for the lost ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). For more information about lost ticket procedures, please see here.
[Unaccompanied Minor (Children 5 - 11 years of age traveling alone)]
When passengers who are 5-11 years of age travel alone, the applicable fares are the same as adult fares; but there is no additional charge for ANA's services. Reservations for children traveling alone cannot be made online through ANA SKY WEB. Please contact the ANA Customer Service Center for details.
[My Choice Service Charge]
"ANA My Choice" offers the following options;
- · Airport Paid Lounge Access (Narita Airport/Haneda Airport) : 5,000 JPY per person
For the details of this service, please see here .
- · My Car Valet Service (Narita Airport only) :
| |
ANA Diamond Service Member |
ANA Platinum Service &
Super Flyers Card Member |
Others |
| up to 3 days |
7,000 JPY |
8,000 JPY |
10,000 JPY |
| 4days |
8,000 JPY |
9,000 JPY |
11,000 JPY |
| 5days |
9,000 JPY |
10,000 JPY |
12,000 JPY |
| 6days |
10,000 JPY |
11,000 JPY |
13,000 JPY |
| 7days |
11,000 JPY |
12,000 JPY |
14,000 JPY |
| 8days |
12,000 JPY |
13,000 JPY |
15,000 JPY |
| 9days |
12,500 JPY |
13,500 JPY |
15,500 JPY |
| 10days |
13,000 JPY |
14,000 JPY |
16,000 JPY |
| 11days |
13,500 JPY |
14,500 JPY |
16,500 JPY |
* Additional charges will apply when parking for 12 or more days (500 JPY).
For the details of this service, please see here .
[Rental Charge for Medical Oxygen Cylinder]
Rental medical oxygen cylinders are available with advance notice to passengers for a fee of 10,000 JPY per cylinder. Medical oxygen cylinders may be requested through the ANA customer service center. |
