North America

ANA - North America

Inspiration of JAPAN

 

ANA Information

Fees / Charges for Flights to/from the U.S.
 

This is a list of fees / charges for baggage and other optional services available in connection with ANA flights to/from the U.S. that are operated by ANA or by its subsidiary Air Japan (AJX). For other codeshare flights, different fees / charges may apply. Please refer to the operating carrier's website for details.

[Checked Baggage Fees] *The baggage rules have changed for ticketing on/after June 1st, 2013. Click here for details.

When exceeding the free baggage allowance, please note that the following excess baggage fees may be charged.

For tickets issued on/after June 1, 2013

Type of excess baggage
(per piece)
Japan/Asia/Oceania⇔
North America/Hawaii/South America
/Europe/Africa/Middle East
Within Europe/Africa/Middle East
Within Asia(Except within Japan)/Oceania
(*1)(*3)
Japan domestic
(*2)(*3)
Extra piece 2nd checked baggage JPY9,000
USD100
CAD100(*4)
EUR75
JPY5,000
USD70
CAD70(*4)
EUR50
JPY3,000
3rd or more checked baggage JPY15,000
USD200
CAD200(*4)
EUR150
JPY9,000
USD100
CAD100(*4)
EUR75
JPY5,000
Overweight Over 23kg(50lbs)
up to 32kg(70lbs)
JPY3,000
USD40
CAD40(*4)
EUR30
JPY1,000
Over 32kg(70lbs)
up to 45kg(100lbs)
(*5)
JPY15,000
USD200
CAD200(*4)
EUR150
JPY5,000
Oversize
Total linear dimensions
(length + height + width)
Over 158cm(62in.)
up to 292cm(115in.)
(*5)
JPY15,000
USD200
CAD200(*4)
EUR150
JPY5,000
  • (*1) The above fees are also applicable for the areas within the IATA region. However, they are not applicable for itineraries which are subject to U.S. laws and regulations.
  • (*2) Consumption Tax may be applied.
  • (*3) The above fees are not applicable for the itineraries which are subject to U.S. laws and regulations.
  • (*4) Ticket issued on/after March 30th, 2014.
  • · There may be certain cases where we cannot accept your baggage, even when it is within the above size and/or weight limitations. Please click here for details.
  • · For more information on free baggage allowance for ANA/AJX flights, click here.

For tickets issued on/before May 31, 2013

Extra piece 15,000 JPY (150USD/150CAD)
Overweight Over 23kg(50lb) - up to 32kg(70lb) : 3,000 JPY (30USD/30CAD)
Over 32kg(70lb) - up to 50kg(110lb) : 15,000 JPY (150USD/150CAD)
Over 50kg(110lb) : 30,000 JPY (300USD/300CAD)
Oversize
Total linear dimension
(length + height + width)
Over 203cm (80in) - up to 300cm (118in) : 15,000 JPY (150USD/150CAD)
Over 300cm(118in) : 30,000 JPY (300USD/300CAD)
  • · There may be certain cases where we cannot accept your baggage, even when it is within the above size and/or weight limitations. Please click here for details.
  • · For more information on free baggage allowance for ANA/AJX flights, click here.

[Pet Charges] *The baggage rules have changed for ticketing on/after June 1st, 2013. Click here for details.

Please click here for details regarding the acceptance of pets.
The fee for pets that meet all requirements for transportation will be the following:

For tickets issued on/after June 1, 2013
30,000JPY (400USD/400CAD) per cage, each way.
For tickets issued on/before May 31, 2013
30,000JPY (300USD/300CAD) per cage, each way.

[Ticketing Service Charge]

A Ticketing Service Charge is applicable to tickets purchased via the ANA telephone reservation center or at airport ticketing counters in the Americas.

Ticket Purchase Location Ticket Service Charge
North American ANA Website Free of Charge
ANA Counters outside of Canada (City / Aiport) 25 US Dollar
(*On/after October 1, 2014) ANA Counters in Canada (City / Airport) 25 Canadian Dollar

Please see here for additional details about the Ticketing Service Charge.

[Lost Ticket Refund Charge / Replacement Ticket Issuing Service Charge]

If you have lost your ticket, ANA may issue a replacement ticket or you may be required to purchase a new ticket to continue travel. The service charge for issuing a replacement ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). The refund charge for the lost ticket is 10,000 JPY (or its equivalent in the currency in which the ticket was issued). For more information about lost ticket procedures, please see here.

[Unaccompanied Minor (Children 5 - 11 years of age traveling alone)]

When passengers who are 5-11 years of age travel alone, the applicable fares are the same as adult fares; but there is no additional charge for ANA's services. Reservations for children traveling alone cannot be made online through ANA SKY WEB. Please contact the ANA Customer Service Center for details.

[My Choice Service Charge]

"ANA My Choice" offers the following options;

  • · Airport Paid Lounge Access (Narita Airport/Haneda Airport) :
      (Until March 31, 2014)
      5,000JPY per person
      (on/after April 1, 2014)
      5,150JPY per person
      *It is free of charge for infant less than 2years old accompany with adults over 20 years old.
      For the details of this service, please see here .
  • · My Car Valet Service (Narita Airport only) :

(Until March 31, 2014)

  ANA Diamond Service Member ANA Platinum Service &
Super Flyers Card Member
Others
up to 3 days 7,000 JPY 8,000 JPY 10,000 JPY
4days 8,000 JPY 9,000 JPY 11,000 JPY
5days 9,000 JPY 10,000 JPY 12,000 JPY
6days 10,000 JPY 11,000 JPY 13,000 JPY
7days 11,000 JPY 12,000 JPY 14,000 JPY
8days 12,000 JPY 13,000 JPY 15,000 JPY
9days 12,500 JPY 13,500 JPY 15,500 JPY
10days 13,000 JPY 14,000 JPY 16,000 JPY
11days 13,500 JPY 14,500 JPY 16,500 JPY

* Additional charges will apply when parking for 12 or more days (500 JPY).

(on/after April 1, 2014)

  ANA Diamond Service Member ANA Platinum Service &
Super Flyers Card Member
Others
up to 3 days 7,200 JPY 8,230 JPY 10,290 JPY
4days 8,230 JPY 9,260 JPY 11,320 JPY
5days 9,260 JPY 10,290 JPY 12,350 JPY
6days 10,290 JPY 11,320 JPY 13,380 JPY
7days 11,320 JPY 12,350 JPY 14,400 JPY
8days 12,350 JPY 13,380 JPY 15,430 JPY
9days 12,860 JPY 13,890 JPY 15,950 JPY
10days 13,380 JPY 14,400 JPY 16,460 JPY
11days 13,890 JPY 14,920 JPY 16,980 JPY

* Please pay the service fee on the day you park your car at Cntral Parking Narita.

* Additional service charges will apply when parking for more than 12days.
  (Additional fee:520 Japanese yen per extra day.)

* The above fee includes parking fee and other service charges.

For the details of this service, please see here .

[Rental Charge for Medical Oxygen Cylinder]

Rental medical oxygen cylinders are available with advance notice to passengers for a fee of 10,000 JPY per cylinder. Medical oxygen cylinders may be requested through the ANA customer service center.