ANA SKY WEB - North AmericaNorth America

Partner Airlines
Information

3 more partner airlines you can apply for retroactive registration on after March 13, 2012.
●Air China ●Ethiopian Airlines ●South African Airways

Retroactive Registration
Retroactive registrations for flight mileage on Partner Airlines flights are accepted through ANA SKY WEB or by postal mail services.
Please complete the application for the retroactive registration within 6 months after boarding when your ANA number was not registered in advance or miles are not accumulated after boarding due to system reasons, etc.
Retroactive Registration
via ANA SKY WEB

* Eligible operating Airlines to apply through ANA SKY WEB:
(Star Alliance Members)
Adria Airways

Adria Airways

Aegean Airlines

Aegean Airlines

Air Canada

Air Canada

Air China

Air China

Air New Zealand

Air New Zealand

Asiana Airlines

Asiana Airlines

Austrian Airlines

Austrian Airlines

Blue1

Blue1

Brussels Airlines

Brussels Airlines

Continental Airlines

Continental Airlines

Croatia Airlines

Croatia Airlines

Egypt Air

Egypt Air

Ethiopian Airlines

Ethiopian Airlines

LOT Polish Airlines

LOT Polish Airlines

Lufthansa

Lufthansa

Scandinavian Airlines

Scandinavian Airlines

Singapore Airlines

Singapore Airlines

South African Airways

South African Airways

Swiss International Air Lines

Swiss International
Air Lines

TAM Airlines(TAM Mercosur)

TAM Airlines
(TAM Mercosur)

Thai Airways International

Thai Airways International

Turkish Airlines

Turkish Airlines

United Airlines

United Airlines

US Airways

US Airways

 

(Partner airlines)
Air Macau

Air Macau

Etihad Airways

Etihad Airways

Eva Airways

Eva Airways

Jet Airways

Jet Airways

Shenzhen Airlines

Shenzhen Airlines

Retroactive Registration
by postal mail only

bmi

bmi

Hawaiian Airlines

Hawaiian Airlines

Malaysia Airlines

Malaysia Airlines

Qatar Airways

Qatar Airways

Spanair

Spanair

TAP Portugal

TAP Portugal

Virgin Atlantic Airways

Virgin Atlantic Airways

     
* Please allow 1-4 weeks for applications to be processed through the ANA web page and approximately 1 month for applications submitted by mail.
Please click here for Japan Domestic retroactive registration

Please click here for International retroactive registration
[Way of Application]
Applying to members-only functions
To members-only functions
* Please click here to see more details about the application method when using the member's-only functions.
Apply by mailing the necessary documents

Mail the confirmation documents and this form with your ANA Mileage Club customer number and name to the address here.
* We can only accept the documents when they are sent by regular mail. Documents sent by e-mail or courier service are not accepted. * Please note that your application will not be registered if any of the confirmation documents are missing. * You will not be contacted directly in response to your Retroactive Registration. Please refer to the ANA SKY WEB members-only functions and statements for updates.
Documents required for retroactive registration
Applications are accepted within 6 months after boarding if you have the following three items with you.

(1) e-Ticket Itinerary Receipt including, air ticket number, fare information, booking class, etc. or air ticket passenger receipt. (2) Boarding Pass (original) (3) Memo with written AMC number and name *1 * You can click herePDF to print a memo note form. * Adobe Reader (free of charge) is required to read PDF FilePDF Format. *1: Not required for applications made using the ANA web page
For Example: When using United Airlines

e-Ticket Itinerary Receipt or air ticket passenger receipt (a copy is acceptable)

 

Boarding pass (original)

 

A memo stating your name and ANA Mileage Club number

 

*Please confirm the same name of ①, ② and③.

Note
* We cannot accept submissions postmarked later than 6 months after boarding. In addition, customers who have applyed for membership are eligible for retroactive registration. (Simply applying for retroactive registration does not qualify as applying for membership.)
* The status of retroactive registration can be confirmed on ANA SKY WEB. Inquiries such as accrual status, etc. are not answered individually.
* Retroactive registrations will be available from 3 days after boarding.
<Notes for applications made using postal mail services>
* Documents and applications (memos) sent to the Retroactive Registration Desk cannot be returned. If you require these documents, please make copies before sending the original documents. (When the mile registration application is completed, these documents will be disposed of in an appropriate fashion).
* Registration cannot be completed if even one confirmation document is not received.
* If the information on the mileage Retroactive Registration application differs from the information registered with the ANA Mileage Club, we may return the documents you sent together with the application and confirm their content.
* When applying by mail, postage for Retroactive Registration applications is the responsibility of the customer. Please note that refunds of postal fees cannot be made.
* When applying by mail, only postal mail can be accepted. Document delivery service or parcel delivery service are not acceptable.
<Notes for applications on ANA SKY WEB>
* Please apply through "Retroactive Registrations for Mileage (Japan Domestic Flights)" for ANA Japan Domestic Flights.
* Please note that all inputs will be invalid when the operation is stopped for more than 30 minutes.
* Please make sure to keep all confirmation documents until confirming mileage accrual.
* Please apply through "Retroactive Registration for Mileage (Japan Domestic Flights)" for ANA Japan Domestic Flights.
* The session will time-out after 30 minutes of inactivity and the information entered will not be saved.
 
*You can check the status of your retroactive registration on ANA SKY WEB. To members-only functions
 
 

A STAR ALLIANCE MEMBER