North America

ANA - North America

Inspiration of JAPAN

Airport / Check-in / Lounge

Find information regarding airport check-in, general information regarding various airports, and convenient services we offer.

From January 23rd, 2015 Star Alliance Gold members, First Class customers and Business Class customers departing from Narita Airport are able to use priority security check called "GOLD TRACK"

Information Regarding Airports

City and Airport Guide

Check for useful information from basic airport guides to local voltage and plug adapters.

Check-in & Preparing for Travel

Important information regarding documentation, packing valuable items, check-in procedure and much more.


Online Check-in

Online Check-in

Special Assistance

Travel assistance for disable customers

ANA provides assistance for passengers with disabilities or for those who are ill or injured to assure a safe, secure and comfortable travel.

ANA Easy travel service
(Rakunori Service)

ANA offers a range of services for passengers who require special assistance.


ANA Lounge Service
You can search for lounges available in international/Japan domestic airports.
ANA exclusive lounges are available in Narita, Haneda, Kansai International Airport.
*Due to refurbishment of "ANA LOUNGE" at international terminal of Kansai International Airport, the lounge will be closed from 9th January, 2015. Click here for details.

International Flight Services Guide
Check for various services and great entertainment options to fly in total comfort


International Flight Services

Convenient-Airport Services
Access to Business Class Lounges
Priority Boarding
Priority Baggage Handling

This service is offered for passengers traveling with normal Economy class fare tickets.