Please be informed we cannot accept Smart-e Check-in service to the flight departing on/after July 1st, 2010.
To accompany the start of Internet Check-in, we will terminate Smart-e Check-in service to the flight departing on/after June 30th.
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All customers except those using an inclusive tour fare. |
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ANA international flights operated by ANA groups
(excluding departing from Dalian, Shenyang, Qingdao, Hangzhou, Xiamen) |
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From your ticket purchase up to 1 hour prior to departure(45 minutes at Haneda Airport).
*Please make sure to pick up your boarding pass at least one hour before the original departure time. If you do not, your seating assignment will be cancelled. |
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The following cases are not applicable.
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Infants under the age of two. |
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Customers traveling with infants under the age of two. |
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Having changes to the schedule or the seat number of the reservation. |
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Using code-share flights operated by other airlines, or using ANA flight operated by other airlines. |
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Using a group tour ticket. |
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For safety reasons, seating assignments for customers who have visual impairments, difficulty walking without assistance, or other special medical conditions are limited. Because of that,Smert-e check-in is not allowed to the customer. For details, please contact ANA International Flight Reservation and Information Center or the ANA Disability Desk. |
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When customers make upgrade for flight already processed Smart-e check-in, it is required to Smart-e check-in again for upgraded class. |
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You may not be able to use,if you have the Reservation Number issued in the travel agency. |
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"ANA Sky Assist Desk" has been changed its name to "ANA Disability Desk" on January 5, 2010. |
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