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Notice for Customers on International Flights Notice for Customers on International Flights

Reservations

· Acceptance of Reservation
· Traveler’s advice

Passenger Name, Contact Information, Connections, Codeshare Flights, Interline Traffic Agreement, Ticketing Time Limit

· Advance Seat Reservation
· Reconfirmation
· Changing your Itinerary
· For Customers who request extra seats
· Purchasing international tickets on

ANASKYWEB

Customers Who Need Assistance

· Customers with Walking Disabilities
· Customers with Visual Disabilities
· Customers with Hearing Disabilities
· Customers with medical requirements
· Customers Requiring a Stretcher
· Service for Oxygen Cylinders
· Infants under 2 years old
· Children under 12 years old
· Pregnant mothers

Please read this information before your flight.

· Precautions

Passports
Baggage
For your in-flight comfort
Insurance
Increased security

· Check-in

Boarding Time Limit
Trough Check-in, Departing from Domestic Airport
Connecting Time for ANA flights

· Connecting Flights

Trough Check-in
Connecting Time at International Airports



Tickets

· ''Ticket'' means
· Ticket Rules

Ticket not transferable, Necessary Coupons for Boarding, Validity of Ticket, Coupon Sequence Use

· Ticket Types

Changes and Refunds

· Reservation Changes
· Refunds
· Loss of Tickets
· Involuntary Changes and Refunds
· Application for Reservation Changes and Refunds
·  Application for Involuntary Reservation Changes and Refunds

Baggage

· Bulky Baggage
· Carry-on Baggage
· Free Baggage Allowance
· Excess Baggage Charges
· Valuables, Fragile items
· Restricted items
· Restriction on the Use of Electronic Devices on Board

Pets and animals

· Pets in Cabin
· Animals in cargo

The Use of Products Causing Fire or Smoking

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