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Chhatrapati Shivaji Airport Airport Guide
Airport Summary
Mumbai is a major business hub in India with many Indian corporation head offices and foreign financial company branches located within the city. Mumbai also hosts a prosperous entertainment industry and is one of a few prominent locations for the media industry in India. Chhatrapati Shinvaji Airport is located approximately 34km north of the central city area.

Arrival: Flights operated by ANA will arrive from Terminal 2.
Arrival
  • *1 Please present your passport and Immigration Card. All nationalities except Indian must present their Disembarkation card. Some passengers may be required to present their boarding pass.
  • *2 Please present your Customs Declaration.
ARRIVAL
arrow Passengers arriving at Chhatrapati Shivaji Airport
arrow Passengers who transit from ANA to International flight
arrow Passengers who transit from ANA to domestic flight
Duty Free limits
Note: 200 cigarettes, 50 cigers, or 250g of smoking tabacco, up to 2 liter of alcoholic beverages. Perfume is duty free for quantities not exceeding personal use.
For customers who transit to an India domestic flight:
Please note that the terminal for domestic flights is approximately 5km away. Please go to the domestic flight terminal by using a prepaid taxi after completing arrival procedures and check-in for departure at the check-in counter of the airline you will board.

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Departure: Flights operated by ANA will depart from Terminal 2.
Departure
 
DEPARTURE
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arrow Passengers departing from Chhatrapati Shivaji Airport
■Limitation of access to the terminal
At the entrance of the terminal, a staff checks Itinerary Receipt and passport.
Passengers are required to present Itinerary Receipt which the departure flight number on that day is written on.
The appropriate changes of reservation such as rebooking are required beforehand.
Please be noticed that passengers can not enter the terminal 3 hours before departure time.
■Caution for carry on baggage
At the check-in counter, ANA name tag for each carry on baggage will be provided. After security check,
the security staff put a stamp which shows to complete inspection on the boarding pass and every carry on baggage.
Baggage without the stamp is not allowed to carry on.
Passengers are required to show the receipt for duty free items at the gate.
Prohibition for carrying Spices in carry on baggage on the flight departing from India.
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Transfers
 
●Passengers Connecting from ANA Flights to Other Airlines' International Flights
  • ・Passengers who already have a boarding pass for the connecting flight
    Please pass through the security check and proceed to the departure gate.
  • ・Passengers who do not have a boarding pass for the connecting flight
    Please check-in at the transit counter and proceed to the departure gate.
    Some of airlines are not available to check-in at transit counter.
    At that time you are required to deposit your passport and ticket to airline staff of arrival carrier
    to ask her/him to check-in onward flight on behalf of you.
    The staff might hold your passport and ticket for a long time in case you have much time for next check-in counter open.
    Thank you for your understanding.
●Passengers Connecting to ANA Flights from Other Airlines' International Flights
  • ・Passengers who already have a boarding pass for ANA flight
    Please pass through the security check and proceed to the departure gate.
  • ・Passengers who do not have a boarding pass for ANA flight
    Please check-in at the transit counter and proceed to the departure gate.
    In case the staff issues manual boarding pass without seat number,
    please contact ANA staff at boarding gate and get a new boarding pass with seat number.
    (ANA staff would be at boarding gate 1hour prior to departure time)
    On the other hand, you might be required to deposit your passport and ticket to airline staff of arrival carrier
    to ask her/him to check-in ANA flight on behalf of you.
    The staff might hold your passport and ticket for a while to check-in.
    Thank you for your understanding.
●Passenger connecting to ANA Flights from India domestic flight
  • ・Airport shuttle bus circulates from Mumbai Domestic Terminal to International Terminal, which arrives at the entrance area of International departure Terminal Level 4 .​
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