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ANA SKY WEB Assistance

Applicable fares

Applicable fares are the fares(including fuel surcharges) and other charges in effect on the date of issue and applicable for the date of commencement of the itinerary of your ticket.
Therefore, even if there is a fare increase or decrease, there will be no additional collection or refund after you have completed your purchase.
Regardless of the booking date, applicable fares are the fares (including fuel surcharges) that is applicable on the day of your purchase. If there is a fare increase or decrease after you have made the booking, the fare applicable on the day of your purchase will apply even if you issue the tickets within the ticketing time limit.
Example1 (1) On August 10th, you paid JPY100,000 for your ticket for travel commencing on January 10th
(2) On October 3rd , there is a fare decrease to JPY80,000.

→No Additional Refund
Example1
Example2 (1) On August 10th, you paid JPY100,000 for your ticket for travel commencing on January 10th.
(2) On October 3rd, there is a fare increase to JPY120,000.

→No Additional Collection
Example2
However, if you have purchased your ticket with a fare where rebooking or rerouting is permitted, and you wish to change your booking or routing for the first international segment(*) of your ticketed itinerary before commencement of travel, applicable fares(including fuel surcharges) and other charges shall be those in effect on the date the itinerary on the ticket is changed. Therefore, in the following cases, the fares to be applied will not be those applicable at the time of your purchase. In such cases, when there is a fare decrease or increase, the difference in fare(including fuel surcharges) and other charges will be collected or refunded at the time the ticket is changed.
1) When you change the first international sector(*) before commencement of travel (before using first segment of your ticket; whether it be a domestic flight or international flight), fare in effect on the date of such change on the ticket will be applied.
2) When the first international sector(*) is OPEN (not booked), and you wish to book the first international sector(*), or, if you wish to reroute your itinerary including the first international sector(*), fare in effect on the date of such change on the ticket will be applied.
* Applicable fares shall be those which is effective on the date the first segment (including domestic segment) of your ticketed itinerary is changed if your fare type indicates that in the fare rule.
Example3   When the first sector of your itinerary is international flight

(1) On February 15th, you paid JPY100,000 for your ticket for travel commencing on April 1st
(2) On March 10th, fare decrease to JPY80,000 for travel commencing on/after April 1st
(3) On March 25th, you change the ticketed departure date (international sector) from April 1st to April 3rd

→Additional Refund
Example3
Example4   When the first sector of your itinerary is international flight

(1) On February 15th, you paid JPY100,000 for your ticket for travel commencing on April 1st
(2) On March 10th, fare increase to JPY120,000 for travel commencing on/after April 1st
(3) On March 25th, you change the ticketed departure date (international sector) from April 1st to April 3rd

→Additional Collection
Example4
Example5   When the first sector of your itinerary is domestic flight

(1) On February 15th, you paid JPY100,000 for your ticket for travel commencing on April 1st
(2) On March 10th, fare decrease to JPY80,000 for travel commencing on/after April 1st
(3) On March 25th, you change the ticketed departure date (domestic sector) from April 1st to April 3rd

→Fare difference is refunded only when your fare type indicates that applicable fares shall be those which is effective on the date the first segment (including domestic segment). When your fare type does not indicates that, fare difference is not refunded.
Example5
Example6   When the first sector of your itinerary is domestic flight

(1) On February 15th, you paid JPY100,000 for your ticket for travel commencing on April 1st
(2) On March 10th, fare increase to JPY120,000 for travel commencing on/after April 1st
(3) On March 25th, you change the ticketed departure date (domestic sector) from April 1st to April 3rd

→Additional fare difference is collected only when your fare type indicates that applicable fares shall be those which is effective on the date the first segment (including domestic segment). When your fare type does not indicates that, Additional fare difference is not collected
Example6