Conditions of Carriage
International passenger and baggage effective December 30th, 2009
CONTENTS
 
1 DEFINITIONS
2 APPLICATION OF CONDITIONS
3 CODESHARE
4 TICKETS
5 STOPOVERS
6 FARES AND ROUTINGS
7 REROUTING, FAILURE TO CARRY AND MISSED CONNECTIONS
8 RESERVATIONS
9 CHECK-IN
10 REFUSAL AND LIMITATION OF CARRIAGE
11 BAGGAGE
12 SCHEDULES, DELAYS AND CANCELLATIONS OF FLIGHTS
13 REFUNDS
14 GROUND TRANSPORTATION SERVICE
15 HOTEL ACCOMMODATION, ARRANGEMENTS MADE BY ANA AND INFLIGHT MEALS
16 ADMINISTRATIVE FORMALITIES
17 SUCCESSIVE CARRIERS
18 LIABILITY OF CARRIER
19 TIME LIMITATIONS ON CLAIMS AND ACTIONS
20 OVERRIDING LAW
21 MODIFICATION AND WAIVER