Airport Procedures on Day of Departure (From Departure to Arrival) [International Flights]
- FIRST CLASS
- BUSINESS CLASS
- PREMIUM ECONOMY
- ECONOMY CLASS
STEP1 Airport Procedure
- It is unnecessary to visit the check-in counter when using online check-in or automated check-in.
*See "About procedures at each airport" for procedures at the departure airport.
- See "Check-in" when checking in at the airport on the day of departure.
- There is a special counter for passengers flying first class.
- "ANA SUITE CHECK-IN" is available at Narita Airpot.
STEP 2 Checking in baggage
Drop off check-in baggage at the Priority Baggage Drop-Off Counter.Checked-in baggage with have a priority baggage tag only for first class customers.
Fragile luggage checked in will be given a special tag or sticker.
STEP 3 Security Check
STEP 4 Immigration
You must present your travel documents.
Immigration is completed at this step.
STEP 5 Boarding and Disembarking
Take some time to relax in one of our lounges before you depart.
Customers will receive priority boarding after elderly customers, customers traveling with small children, expectant mothers, and customers who require assistance.
Customers will receive priority to disembark from the aircraft.
For Customers Disembarking at Narita Airport
Customers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport.
For Customers Connecting Between International and Domestic Flights at Haneda Airport
ANA & LEXUS CONNECTION is available and offers smooth transportation between domestic and international terminals.
STEP 6 Immigration
You must present your travel documents to proceed with immigration.
Necessary documents may differ by the country.Please check in advance
Immigration is smooth for customers going to London by using the immigration priority lane.
STEP 7 Baggage Claim
Your checked baggage will be given priority handling and be delivered first at baggage claim.