Smartphone (covers mobile phone and Wi-Fi router), Mobile hotspot (unlimited bundle) and Mobile Phone Rental Service
3 Rental Mobile Devices offered by ANA
- Smartphone rental service (covers mobile phone and mobile hotspot functions).
- Mobile Wi-Fi router rental service (you can connect to the Internet anytime, anywhere).
- Anytime, anywhere!International mobile phone rental service which is free of rental charge (supports your business and leisure trips).
Mobile Wi-Fi router Rental
Unlimited Usage Plans Also Available!
- Has a maximum downlink connection speed of 150 Mbps.
- Offers peace of mind with a maximum battery life of 20 hours.
- The Wi-Fi router is small enough to fit inside your hand and provides connectivity for a maximum of 15 devices at any one time.
Mobile Phone Rental
Free Mobile phone rental! Exclusive "ANA Special" Plan!
- International call service available.
- We will choose the most suitable network for the cities you visit.
- Free incoming calls!
SMS services also available within Japan.
Smartphone Rental (Only for Japan)
- This SoftBank 4G LTE Smartphone comes with Wi-Fi functionality.
- Calls to numbers in Japan lasting no longer than 10 minutes are free of charge.
- Compatible with SoftBank Platinum Band.
- This service is only available within Japan.
- Rent a smartphone/mobile Wi-Fi router/mobile phone, earn 1 ANA mile for every 100 yen used!
Services are available to passengers traveling round-trip on ANA Group or codeshare international flights with flight numbers starting with "NH".
Please make reservations by 5pm of 1 day before your desired pick-up date (Japan Time).
- Same-day requests are also accepted for this service at the airport.
Apply from the Telecom Square website.
- Peace of mind: 24/7 English help desk and back-up phone delivery available anywhere in the world
- Convenience: Pick up at departure and return on arrival in Narita/Haneda/Kansai/Chubu/Fukuoka and New Chitose airports at your convenience
- Speed: Request these service departure of the day at the airport / have a receipt issued upon your return
- For points to note upon usage and further service details, please refer to the Telecom Square website.
Procedures by Telephone
ANA Telecom Square Service Center
Hours: 9:00 AM - 8:00 PM, Saturday, Sunday and Holidays (12/29-1/3): 10:00 AM - 6:00 PM
- Japanese, English, and Chinese
- This service is provided by Telecom Square Inc., and the rental agreement for each mobile phone is made between the passenger and Telecom Square Inc. It provides service, collection and management of personal data by Telecom Square Inc. As for personal information protection, follow the policy of Telecom Square Inc.