Average Wait Time

The following shows approximately how long it will take to be connected to an English-speaking operator.

Summer Time (from 2:00 on the last Sunday in March to 2:00 on the last Sunday in October)

*Central European Summer Time (CEST) 

Long Wait Time Medium Wait Time Short Wait Time

-

0:00~1:30

14:00~17:00

1:30~14:00

17:00 ~0:00

*Please call at the morning hours for a faster connection.

Aside Summer Time

*Central Europea Time (CET)

Long Wait Time Medium Wait Time Short Wait Time

23:00~0:00

0:00~0:30

13:00~16:30

18:00~19:00

22:30~23:00

0:30~13:00

16:30~18:00

19:00~22:30

*Please call at the morning hours for a faster connection.