Guide for facilities in Daniel.K.Inouye International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

  • 1 Immigration 
  • 2 Baggage Claim 
  • 3 Customs 

Arrival Terminal

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Immigration

Please present your passport, embarkation/disembarkation card and customs declaration form.
*You are requested to submit the customs declaration form even if you have nothing to declare.Only one customs declaration form is required per family.
*Submitting the paper form I-94W (Immigration Card) for authorized travelers from nations participating in the Visa Waiver Program (VWP), with an approved Electronic System for Travel Authorization (ESTA), has been eliminated.

Customs

Carry-on luggage inspection

[Notice]
Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.See "Electronic System for Travel Authorization."

Departure

Departure terminal

  • 1 Boarding Procedure 
  • 2 Security Check/Fast track 
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Fast track security screening

[Look for]
GOLD LANE

[Eligible]
-First class
-Business class
-Diamond service members
-Platinum service members
-Super Flyers members
-Star Alliance Gold members

[Remarks]
-An accompanying guest is also eligible for use.
-Please note that Gold Lane can be closed by TSA during the day without prior notice to airlines.
 Therefore we can not guarantee our customers to use Gold Lane even though "Gold Lane" is printed on your boarding pass.

ANA LOUNGE SHUTTLE BUS

[Eligible passengers]
Passenger who depart from HNL by ANA operating flight on that day as below.
-Passenger who need special assistance
-Passenger who is eligible for ANA SUITE LOUNGE or ANA LOUNGE

[Operation route / Schedule]
Pass through the security checkpoint next to Lobby 8, proceed to the bus departure area on the 3rd floor, and then go to the bus stop in front of Gate C6. The shuttle bus operates from this bus stop approximately every 15 minutes.

[How to board]
Present your ANA boarding pass to the bus driver.

Transit

From ANA to Other airlines, From Other airlines to ANA

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Customers who transit from ANA to Other islands in Hawaii

For customers who travel to other islands in Hawaii, please check-in baggage at the baggage counter for transit.Next, please walk to Terminal 1 to complete check-in for transit.

Customers who transit from other islands in Hawaii to ANA

Please go to the ANA Check-in Counter which is located at the Terminal 2 Lobby 8 or gate counter.
The bus stop where you need to get off for transit is Lobby 8.