Average Wait Time
The following shows approximately how long it will take to be connected to an English-speaking operator.
Summer Time (from 2:00 on the last Sunday in March to 2:00 on the last Sunday in October)
*British Summer Time (BST)
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| - | 13:00～16:00 23:00～0:30 |
0:30～13:00 16:00～23:00 |
*Please call at the morning hours for a faster connection.
Aside Summer Time
*Greenwich Mean Time (GMT)
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| 22:00～23:00 | 12:00～15:30 17:00～18:00 21:30～22:00 23:00～23:30 |
0:00～12:00 15:30～17:00 18:00～21:30 23:30～0:00 |
*Please call at the morning hours for a faster connection.