Average Wait Time
The following shows approximately how long it will take to be connected to an English-speaking operator.
Summer Time (from 2:00 on the last Sunday in March to 2:00 on the last Sunday in October)
*Central European Summer Time (CEST)
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| - | 0:00～1:30 14:00～17:00 |
1:30～14:00 17:00～0:00 |
*Please call at the morning hours for a faster connection.
Aside Summer Time
*Central Europea Time (CET)
| Long Wait Time | Medium Wait Time | Short Wait Time |
|---|---|---|
| 23:00～0:00 | 0:00～0:30 13:00～16:30 18:00～19:00 22:30～23:00 |
0:30~13:00 16:30～18:00 19:00～22:30 |
*Please call at the morning hours for a faster connection.