Chicago Airport

Traveling to and from Chicago

On this page, you will find the information you need to easily make your way through Chicago O'Hare International Airport and to your destination.

Guide to Chicago O'Hare International Airport

Arrival and departure terminal maps and information for Chicago O'Hare International Airport.

Arrival Terminal

Arrival map of Chicago airport
Airport Map Information

Flights operated by ANA group will arrive at Terminal 5.

On Arrival
  • All passengers should present your passport, Immigration card, and Customs Declaration Form upon arrival.
  • See Special Guidance on this page for special Immigration rules for passengers entering the U.S. from abroad.
Customs

Carry-on luggage may be inspected.

Departure Terminal

Departure map of Chicago airport
Airport Map Information

Get details on the airport lounges.

Check-In
Fast Track Security Screening

Some travelers are eligible for Fast Track Security Screening. Travelers should look for Gold Track and/or Premier Access signs.

Eligible Travelers

  • First Class
  • Business class
  • Diamond service members
  • Platinum service members
  • Super Flyers members
  • Star Alliance Gold members

Transit

Transit map of Chicago airport
Transiting From ANA to Other Airlines
  • Note: The Airport Transit System (train) is temporarily closed. For customers connecting to domestic flights, please use the shuttle bus service from the 5E exit of the first floor arrival lobby.
    • To board the shuttle bus, please get on the "Terminal only" shuttle bus.
    • Shuttle bus route: Terminal 5 → Terminal 1 → Terminal 2 → Terminal 3 → Terminal 5
    • It takes about 20 minutes to get from Terminal 5 to Terminal 1.
CHECKING BAGGAGE
  • All customers are required to pass through the Immigration control and custom inspection checkpoints—no matter the final destination.
  • Your checked-in baggage must be picked up after completing Immigration control even when the final destination is printed on the tag of your baggage.
  • Please check in your baggage again at the connecting airline.
  • Check-in locations differ according to each connecting airline.

Connecting to United Airlines or American Airlines:

The connecting counter of United Airlines is located at the far end right side before the exit from Customs and that of AA counter at the left side (See Fig. 1), please check in your baggage here again. Check-in services are also available at this counter.

Connecting to Air Canada or Delta Airlines:

If your baggage tag shows the final destination, you can check-in the baggage at the baggage belt before the connecting counter of United Airlines. Please retrieve your boarding pass at the appropriate airline check-in counter in the departure lobby.

Connecting to any other airlines:

If your baggage tag shows the final destination, you can check-in the baggage at the baggage belt before the connecting counter of American Airlines. Please retrieve your boarding pass at the appropriate airline check-in counter in the departure lobby.

Terminal map of Chicago airport
Note

Please confirm the terminal where your connecting flight departs from at one of the information boards located throughout the airport.

Transiting From Other Airlines to ANA
  • Passengers who arrive at Terminal 1 and Terminal 2 must proceed directly to the departure gate.
  • Passengers who arrive at other terminals must proceed to the ANA check-in counter of Terminal 1.

Before Traveling to the USA

Passengers traveling to the United States from abroad must provide passport information and the documents listed here that are required for entering the United States.

Electronic System for Travel Authorization (ESTA):

Passengers are required to obtain pre-travel authorization through the Electronic System for Travel Authorization (ESTA) to enter the USA under the Visa Waiver Program (see below).

  • There is a $14 charge.
  • ESTA must be completed before commencing boarding procedures for a USA-bound flight. Customers cannot board without travel authorization.
  • U.S. authorities strongly advise travelers who wish to travel to the USA to apply at least 72 hours before their travel date.
  • An ESTA application is required even when traveling to a third country via the USA.

Secure Flight Program:

The Secure Flight Program requires passengers to provide their passport name, date of birth and gender at least 72 hours prior to departure or at the time of booking if the reservation is made inside the 72-hour window.

Visa Waiver Program

The U.S. Visa Waiver Program (VWP) enables most nationals of participating countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa.

Travelers must have a valid ESTA approval prior to travel and must meet all requirements for the program.

  • If you prefer to have a visa in your passport, you may still apply for a visitor (B) visa.

VWP Participating Countries

  • Andorra
  • Australia
  • Austria
  • Belgium
  • Brunei
  • Chile
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • San Marino
  • Singapore
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan*
  • United Kingdom*

Recent VWP Changes

Recent changes to the Visa Waiver Program prohibit the following customers from travelling under VWP; such passengers must apply for a non-immigrant visa.

  • Nationals of VWP countries who have traveled to or been present in Iran, Iraq, Sudan, Syria, Libya, Somalia, or Yemen on and after March 1, 2011.
  • Nationals of VWP countries who are also nationals of Iran, Iraq, Sudan, or Syria.

A waiver may be obtained on a case-by-case basis for those who have traveled to the areas mentioned above for official duties of an international organization, regional organizations or sub-national government; journalists for reporting purposes; and legitimate business-related purposes in Iran and Iraq. Please contact your nearest U.S. embassy or consulate for waiver information.

Required Passenger Information

The U.S. Transportation Security Administration requires that all passengers provide the following information at least 72 hours before departure to the United States.

  • Full Name (the first and last name registered on your passport)
  • Date of Birth (according to the Western calendar)
  • Gender
  • Redress Number if you have one.
    • The U.S. Department of Homeland Security (DHS) grants Redress Numbers as a means of protecting passengers who may be incorrectly identified as being on a watch list due to various reasons, such as sharing a first and last name with a suspected terrorist.
    • Passengers will have to apply to the TRIP (Traveler Redress Inquiry Program) to obtain a Redress Number.
  • Known Traveler Number if you have one.
    • A Known Traveler Number is a PASS ID provided to members of trusted traveler programs, such the Global Entry Program. Those in possession of this ID are eligible for TSA Pre✔®, the TSA's expedited screening program.
    • Passengers who are eligible for this program are able to experience quicker process of U.S. airport security screening by passing through a dedicated lane and are not required to remove shoes, belts, light jackets, laptops and liquids. Children 12 and under accompanied by an eligible passenger may go through the dedicated lane as well. Learn more about TSA Pre✔®.

Enhanced Security of Electronic Devices

The U.S. has recently enhanced its security measures to include security checks of some electronic devices on flights bound to the US. Some electronic devices must undergo security check at the boarding gate based on TSA regulations.