On this page, you will find the information you need to easily make your way through Vienna International Airport to your destination.
Arrival and departure terminal maps and other information for navigating Vienna International Airport.
Flights operated by ANA Group will arrive at Terminal 3 in the Vienna Airport.
Please present your passport. Note: a Disembarkation Card is not necessary when entering Austria. See Special Guidance info on this page for details if traveling to and/or between Schengen countries.
Flights operated by ANA Group will depart from Terminal 3 in the Vienna Airport. Get more details on the Lounges.
See ANA International Airport Check-In Counter Opening Times.
Some travelers for eligible for Fast Track Security Screening. Travelers should look for the Gold Track signs.
Eligible Travelers
Each traveler can bring one accompanying guest.
A value-added tax (VAT) is applied to items purchased in Austria or other EU countries, but visitors may apply for the refund of the tax. VAT refunds may not be provided by some shops, please check the shop for tax free handling. When purchasing items, have the shop process a Tax Refund Check. At the time of departure, show your purchase, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped. Note: Please see Customs information of each country for the latest information.
Passengers connecting from ANA to Austria domestic flights or Schengen Agreement countries:
Passengers connecting to flights that depart from "Gates F" After immigration, please go down by the escalator located at the left side and pass through Security Check. Then proceed to "Gates F".
Passengers connecting to flights that depart from "Gates B,C and D" in terminal 1, please go down by the escalator right in front after immigration. Pass through Baggage Claim area and Security Check, then proceed to the gates.
Passengers connecting from Austria domestic flights or Schengen Agreement countries to ANA:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Immigration, and proceed to the boarding gate for your ANA flight.
Passengers connecting from Austria domestic flights or Schengen Agreement countries to ANA:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Immigration, and proceed to the boarding gate for your ANA flight.
Passengers connecting from non-Schengen Agreement countries to ANA flights:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Security Check and proceed to the boarding gate for your ANA flight.
There are 3 bus routes. To the city center,VAL 1 and VAL 2 are convenient for going to the city center.
VIE → Vienna Central Railway Station (Wien Hauptbahnhof Ausgang Sonnwendgasse) to Vienna West Railway Station (Wien Westbahnhof)
VIE → To Morzinplatz / Schwedenplatz
Vienna Airport Railway Station (Flughafen Wien Bahnhof) is connected to the underground passageways from the arrivals hall and there are platforms for the private City Airport Train and Austrian Federal Railways (called OBB). From the OBB platform, the S-Bahn suburban railway (S7) and Railjet high speed train go in to Vienna.
VIE → Wien Mitte Station
VIE → Wien Mitte Station
VIE → Vienna Central Railway Station (Wien Hauptbahnhof)
The establishment of the EU and the Schengen Agreement has simplified entry and departure procedures within Europe. Once a Japanese national has arrived at one of the Schengen countries, travel within that country is treated as “internal domestic” travel. The following entry and departure procedures apply to passengers traveling from one Schengen country to another Schengen country.