Guide for facilities in Munich Franz Josef Strauss Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

Flights operated by ANA Group will arrive at Terminal 2 of Munich Airport.

      
  • 1 Passport Control and Inspection 
  • 2 Baggage Claim 
  • 3 Customs 

Arrival Terminal

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Passport Control and Inspection

Please present passport.(A Disembarkation Card is not necessary when entering Germany.)

Customs

Please follow the red line for customers who need to submit a tax application at Customs or the green line for customers who do not need to make a declaration.

[Information]
Letter of Consent is required for the travelers under the age of 18 entering / departing from Germany without parents / guardians. Please see the link below to confirm the details.

Passengers under the age of 18 travelling without parents / guardians to / from Germany

Departure

Flights operated by ANA Group will depart from Terminal 2 of Munich Airport.

Departure terminal

      
  • 1 Check-in 
  • 2 Security Check/Fast track
  • 3 Immigration 
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Fast track security screening

[Look for]
Gold Track

[Eligible]
-Business class
-Diamond service members
-Platinum service members
-Super Flyers members
-Star Alliance Gold members

[Remarks]
-1 accompanying guest is also eligible for use.

Lounge

The lounges on G-Level (Level 4) are located before Immigration. LH lounges at H-Level (Level 5) are located after Immigration. It is recommended to use lounge on H-Level since this lounge is closer to the ANA Departure Gate.In case of using lounges on G-Level, please proceed to boarding gate with plenty of time to pass Immigration.

About VAT refunds

A value-added tax (VAT) is applied to items purchased in Germany or other EU countries, but visitors may apply for the refund of the tax.
*VAT refunds may not be provided by some shops, please check the shop for tax free handling.

When purchasing items

Have the shop process a Tax Refund Check.

Customs procedures at time of departure

Show the purchased item, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped.
*Please see Customs information of each country for the latest information.

Transit

ANA -> Other Airline companies

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Passengers connecting from ANA to Germany domestic flights or Schengen Agreement countries (*)

Go to H-level, one floor down from the arrival floor, complete the immigration process and process to “Gate G, K” as shown by the display. Then go through Customs for carry-on baggage, pass through Security Check, if the connecting flight departure from “Gate G” proceed to the boarding gate at G-level”. If the connecting flight departure from “Gate K”, please take the shuttle bus from G-level to satellite, then posseted to the boarding gate at K-level.

Passengers connecting from ANA to flights to non-Schengen Agreement countries (*)

Go to H-level, one floor down from the arrival floor, go through Security Check if the connecting flight departure from Gate H, and proceed to the boarding gate at H-level. If the connecting flight departure from “Gate L”, please take the shuttle bus from H-level” to satellite, then proceed to the boarding gate at “Gate L”. (You do not need to go through Immigration located at the near left side of Security Check.)

Other Airline companies -> ANA

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Passengers connecting from Germany domestic flights or Schengen Agreement countries to ANA

Please proceed to "Gate H" as shown by the display from the arrival floor.Go to H-Level, one floor up from the arrival floor, go through Immigration, and proceed to the boarding gate for your ANA flight.

Passengers connecting from non-Schengen Agreement countries (*) to ANA flights

The boarding gate varies with the country of departure.In any case, please proceed to the boarding gate for the ANA flight following the display of "Gate H."Depending upon the country of departure, Security Check may be applied.

About the Schengen Agreement

The establishment of the EU and the tying of the Schengen Agreement have greatly simplified entry and departure procedures within Europe. The Schengen Agreement was first signed in 1985 in Schengen, a small town in Luxembourg, and implemented in 1995.
Once a Japanese national has arrived at one of country, travel within the country is treated as "internal (domestic)" travel. The entry procedures for Japanese nationals are as follows.

Disembarkation (entry) procedures

When traveling to a Schengen country via another Schengen country
Entry procedures are taken only in the first country of arrival.
Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.
Example: Haneda(Japan) to Madrid(Spain) via Frankfurt(Germany)
Entry procedures and customs inspection for carry-on baggage is processed in Frankfurt(Germany). Customs inspection for checked-in baggage is processed in Madrid(Spain).

Embarkation (departure) procedures

When traveling from a Schengen country via another Schengen country
The departure procedures are taken only in the last Schengen country to be departed from. The customs inspection is made at the destination country.
Example: Madrid(Spain) to Haneda(Japan) via Frankfurt(Germany)
The departure procedures are taken in Frankfurt(Germany), and customs inspection done in Haneda(Japan).