Customers with Ostomy Equipment

Customers with Ostomy Equipment

This page provides information about the points to note upon boarding.

japan domestic flights
international flights

The icons named Japan Domestic or International indicate differences in service for Japan domestic and international flights. Content not marked with an icon applies to both, Japan domestic and international flights.

Points to Note upon Boarding

cartoon of a person with ostomy equipment

Customer with ostomy equipment can board an aircraft without notification in advance. However, scissors are restricted items and not allowed to be carried on board, even for medical purposes. Please prepare necessary items in precut condition.

  • Any blades or cutting equipment greater than 6 cm must be as checked-in baggage.

Please see below for airport facilities including wheelchair-accessible and multipurpose restrooms.

Information by Airport Within JAPAN
Airport Airport Information
Tokyo (Haneda) Map of Tokyo (Haneda)
Tokyo (Narita) Map of Tokyo (Narita)
Sapporo (New Chitose) Map of Sapporo (New Chitose)
Nagoya (Chubu) Map of Nagoya (Chubu)
Osaka (Itami) Map of Osaka (Itami)
Osaka (Kansai) Map of Osaka (Kansai)
Fukuoka Map of Fukuoka
Okinawa (Naha) Map of Okinawa (Naha)

Frequently asked questions about Customers with Ostomy Equipment

If you have any questions or concerns, please contact the ANA Disability Desk.