Inquiries for lost or stolen ANA cards

ANA Visa Card/MasterCard (SMBC Card)

Loss / Theft Reporting Desk

0120-919456

Osaka 06-6228-1210

Hours of operation: 24 hours a day, 365 days a year

ANA JCB #8400 (same number nationwide)

Report loss/theft of JCB card

0120-794-082

Tokyo 03-5778-5300

Osaka 06-6946-9733

Fukuoka 092-712-5599

Sapporo 011-222-3016

Hours of operation: 24 hours a day, 365 days a year

ANA Diners Card

Diners Club call center (ANA Diners Card)

0120-074-024

From overseas

81-3-6770-2796

Hours of operation: 24 hours a day, 365 days a year