Point of contact for ANA VISA Prepaid Cards

< Inquiries for Prepaid CARD and change of NAME >

SUMITOMO MITSUI Prepaid DESK

06-7636-2567

9 a.m. - 5 p.m.(except 12/30 - 01/03)

< Inquiries for change of address >

After logging into MY page (Text is available in Japanese only.), please use the members-only functions.

< Inquiries for lost or stolen >

After logging into MY page (Text is available in Japanese only.), please use the members-only functions, and call the SUMITOMO MITSUI Prepaid DESK.

SUMITOMO MITSUI Prepaid DESK

06-7636-2567

9 a.m. - 5 p.m.(except 12/30 - 01/03)