Point of contact for ANA JCB Prepaid Cards

< Inquiries regarding prepaid functions >

JCB Prepaid Service Desk

0570-070-025

9 a.m. - 7 p.m.(365 days a year)

< Inquiries for change of address >

Log into My Page (Text is available in Japanese only.), on the JCB website to complete procedures.

< Inquiries for lost or stolen >

Please contact the JCB Lost or Stolen Card Service Desk.(Text is available in Japanese only.)