Important Notice: Our website is scheduled for system maintenance and will be unavailable from 7 March 23:00 (GMT+9) to 8 March 09:00 (GMT+9). We apologize for the inconvenience.
Inquiries regarding Usage and Reservations/Services
ANA Global Hotels ・ ANA Global Car Rental
Monday-Friday: 09:00-17:30 (JST); available in Japanese and English
- * May not be able to be connected from IP lines and Hikari lines.
Please call 03-4477-6999 (Toll), or as an altnernative, please call using your moblie phone.
Emergency contact number:Please refer to the confirmation e-mail sent at the time of booking.
- * Calls will be responded by Hotel/Car Rental suppliers.
Inquiries Related to ANA Mileage Club
ANA Mileage Club Service Center
Please follow the voice guidance system and select  for mileage service inquiries.
- * Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); not available on Sundays, national holidays, and the year-end/New Year holiday period.