Important Notice: Our website is scheduled for system maintenance and will be unavailable from 7 March 23:00 (GMT+9) to 8 March 09:00 (GMT+9). We apologize for the inconvenience.
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ANA Global
Hotels -
Earn and use miles when making hotel reservations online for either leisure or business!
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ANA Global
Car Rental -
Earn and use miles when making car rental reservations online!
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ANA Global
Mileage Mall -
Earn miles by using online shopping and services in different countries.
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ANA Global
Selection -
Redeem miles for products recommended by ANA.
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Contact Information
Inquiries regarding Usage and Reservations/Services
ANA Global Hotels ・ ANA Global Car Rental
Monday-Friday: 09:00-17:30 (JST); available in Japanese and English
- * May not be able to be connected from IP lines and Hikari lines.
Please call 03-4477-6999 (Toll), or as an altnernative, please call using your moblie phone.
Emergency contact number:Please refer to the confirmation e-mail sent at the time of booking.
- * Calls will be responded by Hotel/Car Rental suppliers.
ANA Global Mileage Mall ・
ANA Global Selection
Inquiries Related to ANA Mileage Club
ANA Mileage Club Service Center
Please follow the voice guidance system and select [3] for mileage service inquiries.
- * Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); not available on Sundays, national holidays, and the year-end/New Year holiday period.
