Conditions for Attaining Premium Status for Members Who Often Use Life Solution Services

Members who fulfill all 3 of the following conditions during the applicable period will attain Premium Member Service status for 1 year from April of the following fiscal year: (1) The number of Premium Points earned through flights, (2) The number of Life Solution Services used, and (3) The amount for ANA Card and ANA Pay payments.

What Are Life Solution Services?

This is a general term for the various services that people use in their daily lives and excludes those used on flights. One example of a Life Solution Service is shopping services.

The 3 Conditions and Applicable Periods

  Details Applicable Period
Condition 1 Premium Points earned in the year (only those earned through ANA Group-operated flights) January 1 - December 31, 2022
Condition 2 Number of Life Solution Services used December 16, 2021 - December 15, 2022
Condition 3 Total amount for ANA Card and ANA Pay payments December 16, 2021 - December 15, 2022

Eligible Members

ANA Mileage Club members who have an ANA Card that was issued in Japan

Members who do not have an ANA Card

Conditions / Benefits

Life Solution Services consist of the 12 services shown below, and the use of any of these services will be counted toward the fulfillment of the relevant condition.

List of Eligible Services (12 Services)

  • Even if you use the same service multiple times, this will be counted as 1 service toward the fulfillment of the relevant condition.
  • Services that are fully paid with miles or payments that are made with coupons ineligible for mileage accrual will not be counted toward the fulfillment of the relevant condition.
  • With the exception of ANA Mileage Club Mobile Plus, the other 11 services will only be counted toward the fulfillment of the relevant condition if you pay the required to earn miles or ANA SKY COINS.
  • Please confirm the notes for each service from the link to the relevant service details.

Payment Amount for Fulfillment of Condition 3

Amount for ANA Card Payments(Excluding the amount to charge ANA Pay with an ANA Card)

プラス

Amounts for ANA Pay Payments

  • To confirm the total amount paid using your ANA Card thus far, you need to aggregate the payment amounts shown on the statements from the relevant credit card company by yourself. Please click on the relevant link below to view your online statement.
JCB
Please confirm your transactions on MyJCB (Japanese site).
Sumitomo Mitsui Card (Visa/MasterCard)
Please confirm your transactions on Vpass (Japanese site).
Diners Card
Please confirm your transactions on Club Online (Japanese site).
American Express
Please confirm your transactions on the American Express online service (Japanese site).
  • ANA Cards issued in Japan which have ANA CARD printed on the front side are eligible cards.
  • The primary member must have an eligible card.
  • If you have canceled your eligible ANA Card, your payments made with the relevant card will generally no longer be counted toward the fulfillment of the relevant condition for attaining Premium Status.
  • Payments made by family card members will be added to the primary member's payment amount.
  • Payments made with a Diners Club Business Account Card will be added to the primary member's payment amount.
  • If you have multiple eligible cards and they are combined under a single mileage account, the payment amounts for the ANA Cards will be aggregated.
  • The payment amounts outlined below will not be counted toward the fulfillment of the relevant condition.
  • Amounts that have been refunded during the applicable period
  • Payment data from eligible partner merchants that have not arrived at the relevant credit card company during the applicable period
  • Amounts paid using ANA Corporate Cards
  • Amounts paid using e-money (including Rakuten Edy, PASMO, Suica and nanaco) loaded onto the card
  • Amounts paid with ANA Cards issued outside Japan (ANA Card U.S.A., CTBC ANA Card, Dah Sing ANA Card, China Minsheng Bank ANA Card, etc.)
  • Amounts paid with ANA UnionPay Card
  • Annual membership fees, various handling fees (for issuing supplementary cards, redeeming miles, making revolving payments/installment payments, using skip-a-payment options, etc.) and money borrowed through small-loan lending services
    • Amounts for revolving payments/installment payments, or lump-sum payments after a bonus will be counted toward the fulfillment of the relevant condition if the payment date is within the applicable period.
  • Amounts when charging ANA Pay with an ANA Card
  • If your ANA Mileage Club membership number and credit card number have changed due to loss, change or reissue of the relevant ANA Card, the payment amount may not be counted toward the fulfillment of the relevant condition.
  • If you change to a card provided by a different brand, the payments made using your previous card will generally not be counted toward the fulfillment of the relevant condition.
  • Only 1 ANA Pay account can be registered per member.
  • When adding up payment amounts, charging ANA Pay with an ANA family card will be considered as amount charged by the primary member.
  • Even if an ANA Pay balance is charged with an ANA family card, any amounts paid using that balance will be combined with the amounts paid by the primary member.
  • If you have canceled your ANA Pay account, the amounts paid from that account will generally no longer be counted toward the fulfillment of the relevant condition for attaining Premium Status.

Notes

  • For details on the number of Life Solution Services used, please see Services Counted toward Fulfillment of Condition 2. 
  • For details on how to check the achievement status of each of the Life Solution Services, please refer to "How to Check" in each service under Services Counted toward Fulfillment of Condition 2.
  • For details about the total amount for ANA Card and ANA Pay payments, please see Payment Amount for Fulfillment of Condition 3. 
  • Members fulfilling all the 3 conditions will be informed via an email in March 2023.
  • Members who fulfill both of the conditions below for attaining Premium Status will be granted a higher status.
    • Achieve Premium status based on Premium Points alone
    • Achieve Premium status based on Premium Points and Life Solution Services
  • Please refer to the ANA Privacy Policy for details regarding the use of personal information.
  • If a member violates the ANA Mileage Club Terms and Conditions, ANA Pay Terms and Conditions, or any other terms and conditions of ANA or when ANA deems that there is a possibility of such violation, the relevant member will not to be granted Premium Status.
  • If it is deemed that a member has attained Premium Status fraudulently, their membership status may be revoked in accordance with the ANA Mileage Club Terms and Conditions.
  • Benefit details and applicable conditions are subject to change without notice.

Frequently Asked Questions

We have added new conditions to the existing ones for attaining Premium Status. If it was difficult for you to attain Premium Status only through boarding flights, you may now attain Premium Status through the use services in daily life and so your chance to attain Premium Status has increased. 

If you have multiple eligible cards and they are combined under a single mileage account, the payment amounts for the ANA Cards will be aggregated.

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    • 各対象サービスの詳細、各サービスの合計ご利用額は、お客様ご自身でご確認ください。

    ANA Hometown Tax Program (Furusato Nōzei)

    This is the ANA Hometown Tax Program where you can earn miles by contributing to local governments.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Earn miles by making a contribution during the applicable period.
    How to Check
    Log in to My Page *1 on the ANA Hometown Tax Program page *1 and see the contribution history. Your contribution will be counted toward the fulfillment of the relevant condition if the contribution date is within the applicable period.
    • Contributions will be registered instantly in the history on My Page.
    • Contributions that are excluded from mileage accrual such as disaster relieve donations will not be counted toward the fulfillment of the relevant condition.

    Contact information *1 for inquiries regarding the use of the ANA Hometown Tax Program

    • 1.Text is available in Japanese only.
    • Text is available in Japanese only.

    ANA Insurance Services

    This is a special insurance service available only to ANA Mileage Club members.
    We will always support you so that you can enjoy your life with peace of mind.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Earn ANA SKY COINS during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    • ANA SKY COINS will be accrued at the beginning of the month approximately 2 months after completing the procedures for applying for or renewing an insurance policy.
      (E.g., When application procedures are completed on October 31, ANA SKY COINS will be accrued on December 1.) Furthermore, when renewing an accident insurance policy, ANA SKY COINS will be accrued every year at the beginning of July. However, ANA SKY COINS may not be accrued depending on the results of the application screening process (e.g., if the application is found to contain mistakes). ANA SKY COINS for international travel insurance will be accrued at the beginning of the month 2 months after purchase has been completed.
    • AMC members who apply for an insurance policy during the applicable period, and AMC members who have already applied for an insurance policy and renew that policy during the applicable period are eligible. In both of these cases, ANA SKY COINS must be accrued in order to fulfill the relevant condition.
    • Annual insurance premiums of JPY 2,500 or more per application (regardless of whether it is for a new policy or to renew an existing policy) are eligible for ANA SKY COIN accrual. For other points to note on accrual, please see the ANA Insurance website *.
    • SORAHO is not included in ANA Insurance.It is included under the service category Other Mileage Partners.
    • 1.Text is available in Japanese only.

    Contact information for inquiries regarding ANA Insurance Services

    ANA Insurance Services Support Desk 0120-002-773 Guidance [1] International Travel Insurance 10:00-18:00 (Available year round) Guidance [2] Parental Care Insurance, Cancer Insurance, Accident Insurance, Term Medical Insurance, Whole Life Medical Insurance, Whole Life Medical Insurance Easy to Get Even with Pre-existing Conditions 10:00-18:00 (Not available in the year-end/New Year holiday period)

    • Text is available in Japanese only.

    ANA Residential Services

    ANA Residential Services is a website which offers information on real estate and home-related services that are eligible for ANA mileage accrual.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Earn miles by using one of the following services during the applicable period.
    • Condominium/detached home/land purchases
    • Condominium/apartment/detached home rentals
    • Renovations, constructions including new house orders
    • Interior purchases
    • Resort membership, timeshare purchases
    • Purchases of investment properties such as apartment houses and small-lot real estate products
    • Real estate sales
    How to Check
    If your status of use is unclear, please use Inquiry Form *1.
    • Miles can only be accrued once per partner company. Partner companies that you have contacted in the past are ineligible for mileage accrual even if you received an introduction card for them.
    • Depending on the service, it may take several months for the details to be registered in the relevant system.

    Contact information *1 for inquiries regarding ANA Residential Services.

    • 1.Text is available in Japanese only.
    • Text is available in Japanese only.

    ANA STORE @SKY/International In-Flight Sales

    On Japan domestic flights, you can purchase ANA original products when accessing ANA STORE@SKY using the ANA Wi-Fi Service.
    On international flights, we offer a wide variety of products at affordable prices that only duty-free can offer.

    This service will be counted toward the fulfillment of the relevant condition, if you use either (1) or (2) below.

    (1) Purchase on ANA STORE@SKY or via Postcard (Japan Domestic Flights)

    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    The product must have been purchased with mileage credit and shipped during the qualifying period.
    How to Check
    Log in to My Page on ANA Shopping A-style *1 and see your order history *1. A product will be counted toward the fulfillment of the relevant condition when its shipping details indicate that it has been shipped.
    • For purchases on ANA STORE@SKY and via postcard it is not required that the departure date and purchase date are within the applicable period.
    • ANA STORE@SKY purchases will be shown as A-style purchases under Activity Details on the Mileage Account Balance Reference page (after logging in to My Page on the ANA website), but they will be counted as ANA STORE@SKY purchases.

    (2) International In-flight Sales:

    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Purchases made during the eligibility period and mileage accumulated
    How to Check
    Please confirm the date on your receipt.

    Contact information for inquiries regarding ANA STORE@SKY

    A-style Customer Support Desk: 0120-257-150
    Contact information *1 for inquiries regarding product purchases on ANA STORE@SKY

    • 1.Text is available in Japanese only.

    Contact information for inquiries regarding international in-flight sales

    ANA In-flight Sales (International Flights): 0120-283-757

    Airport Shops (Airport Shops / Airport Duty-Free Shops)

    In addition to gift shops offering items such as local souvenirs, air travel products, and luggage, we also have restaurants and cafes where you can get something to eat or drink.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Eligible Stores
    ANA FESTA stores* in 32 airports across Japan
    Conditions
    Earn miles by making a purchase during the applicable period.
    How to Check
    Please confirm the date on the receipt of your purchase.
    • The following stores will not be counted toward the fulfillment of the relevant condition.

    Excluded Stores

    Haneda Airport: ISHIYA CAFÉ AIRPORT inside the Pier, Mugi to Olive;
    Itami Airport: Toyooka Kaban, ViTO, Mugi to Olive, Dotombori Imai, Payments made at self-service registers;
    Kansai International Airport: Peach Shop;
    Chubu International Airport: @festa Chubu Gate Store;
    Fukuoka Airport: Chocolate Shop Sora no Ishidatami;
    All Starbucks Coffee outlets located within ANA FESTA shops

    Contact information *1 for inquiries regarding product purchases at ANA FESTA

    • *1.Text is available in Japanese only.
    You can purchase duty-free products of famous brands including alcoholic beverages, cigarettes and cosmetics at Narita, Haneda, Kansai and Naha airports.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Eligible Stores
    Stores operated by ANA Trading Duty Free Co., Ltd.*
    Conditions
    Earn miles by making a purchase during the applicable period.
    How to Check
    Confirm that the date indicated on the Export Confirmation Receipt for your purchase is within the applicable period.
    • The Narita Airport BVLGARI store and the Kansai Airport BURBERRY store will be counted toward the fulfillment of the relevant condition.

    Contact information for inquiries regarding product purchases at ANA DUTY FREE SHOP

    Any services indicated as ANA Card Miles Plus in the Activity Details on the Mileage Account Balance Reference page (after logging in to the ANA website) will not be counted toward the use of Airport Shops but toward ANA Card Miles Plus.

    ANA Shopping A-Style

    At ANA Shopping A-style, you can not only earn miles, but also use your accumulated miles to purchase products of your choice.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    The product must have been purchased with mileage credit and shipped during the qualifying period.
    How to Check
    Log in to My Page on ANA Shopping A-style *1 and see your order history *1. A product will be counted toward the fulfillment of the relevant condition when its shipping details indicate that it has been shipped.
    • Purchases will be registered instantly in the history on My Page of ANA Shopping A-style.
    • ANA STORE@SKY purchases will be shown as ANA Shopping A-style purchases under Activity Details on the Mileage Account Balance Reference page (after logging in to My Page on the ANA website). However, such purchases will be counted not as ANA Shopping A-style purchases but as ANA STORE@SKY purchases.

    Contact information *1 for inquiries regarding product purchases at ANA Shopping A-style

    • 1.Text is available in Japanese only.

    ANA Traveler's

    We offer a wide range of unique ANA travel products from high quality travel to affordable tours with which you can earn miles.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Use the service and earn miles during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    • If you have only accrued ANA Travelers Hotel Plus miles, they will not be counted.

    Contact information for inquiries regarding ANA Traveler's

    Domestic Tours Contact Information International Tours Contact Information

    • Text is available in Japanese only.

    ANA Mileage Mall

    Earn miles with online shopping and services via ANA Mileage Mall.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Earn miles by using a service via ANA Mileage Mall during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    • Depending on the service it may take several months until miles are accrued after the actual use of the service.
    • The use of ANA Global Mileage Mall will also be counted toward the fulfillment of the relevant condition

    Contact information for inquiries regarding ANA Mileage Mall

    • Text is available in Japanese only.

    Contact information for inquiries regarding ANA Global Mileage Mall

    • Text is available in Japanese only.

    ANA Card Miles Plus

    ANA Card Miles Plus enables customers to earn both credit card points and miles (1 mile for every JPY 100 or JPY 200 spent, including tax) on ANA Card purchases at ANA Card Miles Plus merchants.
    Applicable Period
    • December 16, 2021 to December 24, 2022
    Conditions
    Use the service and earn miles during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    *The date of use in the Activity Details may be different to the actual date of payment.
    • The applicable mileage accrual period differs by credit card company.
    • Only the primary cardholder is eligible for this service. (Miles accrued by family card members are consolidated into the primary cardholder's account.)
    • Even if you use multiple ANA Card Miles Plus merchants, this will be counted as 1 service toward the fulfillment of the relevant condition.

    Contact information for inquiries regarding ANA Card Miles Plus

    ANA Mileage Club Mobile Plus

    This is a member service for a fee that allows members to earn three times the standard number of miles when using Rakuten Edy e-money. They can also redeem ANA SKY COINS for a special rate in addition to several other benefits.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Sign in for this service or continue your contract within the applicable period.
    How to Check
    Log in to the ANA website, go to My Menu and click Change Address. AMC Mobile Plus under Fields That Cannot Be Edited will be indicated as Registered.
    • Details will be registered instantly to My Page.

    Contact information for inquiries regarding ANA Mileage Club Mobile Plus

    • Text is available in Japanese only.

    Other Mileage Partners

    Earn miles not only through flights but a variety of everyday activities as well.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Use the service and earn miles during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    *The date of use in the Activity Details may be different to the actual date of use.
    • Even if you use multiple services from Other Mileage Partners, this will be counted as 1 service toward the fulfillment of the relevant condition.
    • The following services are not considered as Other Mileage Partners.
      ANA Japan Domestic Flights, ANA International Flights, Partner Airlines, ANA Hometown Tax Program (Furusato Nōzei), ANA Insurance, ANA Residential Services, In-flight Sales, ANA FESTA, ANA DUTY FREE SHOP, ANA Shopping A-style, ANA Traveler's, ANA Mileage Mall, ANA Card Miles Plus, ANA Mileage Club Mobile Plus, ANA ELECTRIC POWER

    Contact information for inquiries regarding other mileage partners

    ANA ELECTRIC POWER

    Change your electricity provider to ANA ELECTRIC POWER, ANA's new electricity service to earn miles every month you continue the electricity contract.
    Applicable Period
    December 16, 2021 to December 15, 2022
    Conditions
    Earn miles by using ANA ELECTRIC POWER during the applicable period.
    How to Check
    Log in to the ANA website and check the Mileage Account Balance Reference page. Your use of a service will be counted toward the fulfillment of the relevant condition if the date of use in the Activity Details is within the applicable period.
    *The date of use in the Activity Details may be different to the actual date of use.
    • Depending of the application situation, it may take 3 months until electricity is received via the new provider.

    Contact information for inquiries regarding ANA ELECTRIC POWER miles
    Contact information for inquiries regarding ANA ELECTRIC POWER electricity use and contract in general
    KDDI Customer Center (Electricity)
    Toll-free number: 0120-925-438 (From cell phones and landlines)
    09:00-20:00 (Toll-free, available all year round)

    • Text is available in Japanese only.

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