Register/Change Email Address and Unsubscribe from Email Services
Various Procedures
Register/Change Email Address and Unsubscribe from Email Services
Log in to the ANA website and go to the members-only page to complete the relevant procedure.
If you are unable to access the members-only page, please call us to complete the procedure.
- The procedures must be completed by the ANA Mileage Club member.

Complete Procedure via the ANA Website
- Customers who have forgotten their passwords can click here and follow the on-screen instructions to reset their passwords.

Telephone Inquiries
Select "3" for Mileage Service Inquiries
For Customers Outside Japan
Contact Information