Reissuing of lost cards/Updating member information, etc. | Replace Cards and Edit Profile Information

Address Change
Card Replacements
Change of Name
Mileage Account Summary/Password change
Email address Registration Subscription cancellation
Membership Cancellation
Others

Award User Registration

Proceed from members-only functions after logging in to ANA SKY WEB.

* If you have forgotten your password, please inquire here.

Members-only functions

Award User Registration cannot be corrected via the Internet. Please contact the ANA Mileage Club Service Center.

* Should you be unable to contact us by telephone, please inquire by following the procedure in the link below.

When contact cannot be made via telephone

Inheritance of Mileage

Please contact ANA Mileage Club Service Center by telephone.

ANA Mileage Club Service Center

For information concerning the inheritance of miles, please refer to Article 21 of the ANA Mileage Club Terms and Conditions. Please call us to learn more about the procedure.

ANA Mileage Club Terms