Shangri-La Hotels and Resorts Golden Circle Award Points

Golden Circle is the frequent guest program that is offered by Shangri-La Hotels and Resorts.
Points which are earned from stays, dining experiences, etc., at Shangri-La Hotels and Resorts locations can be used to redeem miles.


  • In addition to miles from point redemptions, customers can earn miles from each hotel stay. More details.

Mileage Accrual

Mileage Redemption Rate

500 points ⇒ 500 miles

Redemption Increment

2,500 points (minimum required usage = 500 points)

Maximum Mileage Redemption Limit (Per Year)


Redemption Handling Fee


Mileage Accrual Eligibility

Golden Circle Award Points

How to Accrue Miles

Apply after logging into the Shangri-La Hotels and Resorts website.

  • *Clicking the link will lead to a non-ANA website, at which point the privacy policy of that website will apply to personal information protection.

Mileage Accrual Date

Approximately 1-2 months will be required for the miles to be credited to the mileage balance.


  • Redemption rates are subject to change.
  • Points which have been redeemed for miles cannot be converted back into Golden Circle Award Points.
  • Redemption is only possible if the name of the Golden Circle member matches the name that is registered to the ANA Mileage Club account.
  • Only 1 redemption per day.

Contact Information

Shangri-La Hotels and Resorts


Toll-free number for Japanese service

Toll-free number (NTT)0120-944-162

Monday to Friday: 09:30-18:00 (JST)

(Not available on weekends, national holidays, and the year-end/New Year holiday period.)