General Notes about Awards

Please review the points at the following links before using awards.

  • *Click the link to jump to the corresponding information.

Itineraries

  1. The location which requires the largest amount of miles to redeem an award for from the selected departure point is considered to be the destination.
  1. The outbound journey cannot pass through the first or last cities of the outbound journey again before ending at the last city. Likewise, the return journey cannot pass through the first or last cities of the return journey again before ending at the last city.

ExampleAn Itinerary Which Cannot Be Used with Award Tickets

[Tokyo]⇒[Sapporo]⇒[Tokyo]⇒[Frankfurt]⇒[Tokyo]

Reason:
The outbound journey passes through the first city (Tokyo) again, so this itinerary cannot be used with an award ticket.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Seoul]⇒[Tokyo]⇒[Fukuoka]

Reason:
The return journey passes through Tokyo. However, since it does not pass through the first city (Seoul) or the last city (Fukuoka), this itinerary can be used with an award ticket.

  1. If the departure point and the final return point are not the same, they must still be within the same country.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Osaka]⇒[Beijing]⇒[Tokyo]

Reason:
The departure point (Osaka) and the final return point (Tokyo) are both in Japan, so this itinerary can be used with an award ticket.

  • *Hong Kong, Macau, and China are considered to be separate countries for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Scandinavia, Denmark, Norway, and Sweden are considered to be the same country for award ticket itinerary purposes.
  • *The United States and Canada are considered to be the same country for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Europe, all of Europe is considered to be the same country for award ticket itinerary purposes.
  1. If the last city of the outbound journey is different from the first city of the return journey, they must still be within the same area.

[List of Areas]

Area 1 North America, Hawaii
Area 2 Europe, Middle East, Africa
Area 3 Japan, South Korea, China, Southeast Asia, South Asia, Southwest Pacific

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Frankfurt]⇒[Paris]⇒[Tokyo]

Reason:
Although the last city of the outbound journey (Frankfurt) is different from the first city of the return journey (Paris), both cities are located within Area 2 so this itinerary can be used with an award ticket.

  1. If the last city of the outbound journey and the first city of the return journey are in different zones, the required mileage for each zone is divided by 2, then totaled.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[Honolulu (Zone 5)]⇒[Los Angeles (Zone 6)]⇒[Tokyo (Zone 1)]

Reason:
The last city of the outbound journey [Honolulu (Zone 5)] and the first city of the return journey [Los Angeles (Zone 6)] are in different zones. Therefore, the required mileage between Japan (Zone 1) and Hawaii (Zone 5) as well as the required mileage between Japan (Zone 1) and North America (Zone 6) are divided by 2, then totaled.

Stopovers and Transfers

Stopovers (Exceeding 24 Hours)
  • En route disembarkation is not possible for itineraries which depart from Japan.
  • Itineraries departing from other countries can have 1 stopover en route to the destination.
Transfers
  • Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys.
  • *Transfers at the destination are not counted.
  • *If a ground transportation sector is involved, this is counted as 1 transfer for both of the endpoint cities.
  • *Stopover will be counted towards the number of transfer.

ExampleAn Itinerary Which Cannot Be Used with Award Tickets

[Sapporo]⇒[Tokyo]⇒[Bangkok]⇒[Tokyo]⇒[Sapporo]

Reason:
Stopovers (exceeding 24 hours) are not possible for itineraries which depart from Japan.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Seoul]⇒[Osaka]...[Tokyo]⇒[Seoul]

Reason:
Itineraries departing from other countries can have 1 stopover en route to the destination. Therefore, if Osaka was selected as the destination, it is possible to have a stopover (exceeding 24 hours) in Tokyo.

Mixed Classes

If there are flights for multiple classes included in an itinerary, the required mileage for both the outbound and return journeys are divided by 2, then totaled.

If the itinerary has flights for multiple classes and also includes connections, the required mileage for the higher class of service on both the outbound and return journeys will be applied.

ExampleAn Itinerary Which Can Be Used with Award Tickets

Outbound Journey [Bangkok⇒Tokyo⇒Los Angeles]: Required mileage corresponding to Business Class
Return Journey [Los Angeles⇒Tokyo⇒Bangkok]: Required mileage corresponding to Business Class

Reason:
This itinerary involves a connection in Tokyo and both Economy and Business Class flights. Therefore, the required mileage corresponding to Business Class is applied to both the outbound and return journeys.

Flights Eligible for Connections to Domestic Flights

Only ANA domestic flights can be used.

  • *Flights with Ibex Airlines flight numbers cannot be used.
  • *Reservations for domestic sectors can only be made for Economy Class.

Usage Policy for Infants and Children

Infants (less than 2 years of age)

Infants who sit in their accompanying adult's lap is not eligible for Flight Award and will need to have an infant fare ticket for the same class of service as said accompanying adult.
Infants who occupy their own seat is eligible for Flight Award with the same amount of miles as an adult.

Children (2-11 years of age)

Children require the same number of miles to redeem an award as adults.

Other Information

Infants and children who use award tickets are applicable to the the same taxes and fees (listed below) as adults when using international flights which depart from Japan. Such taxes and fees must be paid when the ticket is issued.

  • Passenger Service Facilities Charge (Tax Code: SW)
  • Passenger Security Service Charge (Tax Code: OI)

Please confirm the Terms and Conditions as well as the Application and Collection pages when using award tickets.