Okura Hotels & Resorts

Okura Hotels & Resorts Accommodation Coupons
40,000 Mile Plan

40,000 miles can be used to redeem a coupon for a stay at one of the applicable hotels below (2 guests/room for 1 night, including consumption tax and service charges).


  • The coupon/voucher redemption service has been terminated as of June 30, 2022.
    In its place, we have launched the following 2 new services as of July 1, 2022: ANA Digital Coupon and ANA Variety Coupon.
    *Customers who applied for coupons/vouchers by June 30, 2022 can use the relevant services until the expiration date shown on their coupons/vouchers.
    *Applications for ANA Digital Coupon and ANA Variety Coupon can be made on the Japanese version of the ANA website. Details on the availability of these services on the English version of the ANA website will be announced at a later date.

*Images are for reference only.

Okura Garden Hotel Shanghai

Okura Garden Hotel ShanghaiOpens in a new window

Executive City View Double
Breakfast is included.

Hotel Okura Macau

Hotel Okura Macau

Deluxe Room
with Breakfast

The Okura Prestige Bangkok

The Okura Prestige Bangkok

Deluxe Corner Room
with Breakfast

  • *Coupons cannot be used at other hotels which are not listed above.
  • *Room types are subject to change without notice.


Expiration Date

On the last day of the month, 12 months from the month after the month of issue.
(Example: Coupons issued on June 1 are valid until June 30 of the following year.)

  • *Coupons which have exceeded their expiration dates will no longer be valid.
  • *Blackout dates will vary depending on the hotel at which you stay. Please contact the relevant hotel for details.

How to Use


  • The accommodation service guide is delivered to you.

  • Make an advance reservation by telephone.

  • Present the service guide and your ANA Mileage Club Card upon arrival.

How to Make a Reservation

After receiving the service guide, please call the number below to make a reservation in advance.
When making the reservation, please state that you wish to use the coupon redeemed with ANA Miles and provide your 10-digit ANA Mileage Club membership number.

Hotel Okura Reservation Center

0120-00-3741 (Toll-free Number within Japan)

+81-3-6402-3377 (For Customers outside Japan)

Business Hours: 9:30 - 17:30 (JST; Not available on Sundays, national holidays, and the year-end/New Year holiday period.)

  • *The vouchers/coupons and service guide will be delivered to the ANA Mileage Club member's address approximately 2-3 weeks after the submission of the request.
    Delivery may require 3-4 weeks during the longer national holiday periods in Japan, including the year-end/New Year and Golden Week holidays.
    Please allow sufficient time for delivery.


  • Coupons may only be used by the ANA Mileage Club member who requested them and 1 accompanying guest.
  • Depending on room availability, you may not be able to make a reservation for your preferred date. Please confirm the details when making your reservation.
  • If you forget to bring the coupon with you to the hotel, you will be required to pay for the actual standard cost of your stay.
    In addition, cash or mileage refunds will not be given for vouchers/coupons which are not used.
  • After a voucher/coupon request has been submitted, it cannot be canceled and miles cannot be refunded.
  • Cancellation fees will apply if the reservation is not used or if it is canceled after the cancellation deadline. Please confirm the cancellation deadline and cancellation fees when making your reservation.
  • If a voucher/coupon is used, that transaction will not be eligible for mileage accrual.
  • The coupon does not cover accommodation tax. This tax must be paid separately at hotels where it is applicable.
  • The Okura Hotels & Resorts Accommodation Coupon 20,000 Mile Plan is also available. Click Here for Details.
  • The Okura Hotels & Resorts Accommodation Coupon 30,000 Mile Plan is also available. Click Here for Details.
  • The Okura Hotels & Resorts Accommodation Coupon 80,000 Mile Plan is also available. Click Here for Details.