Prince Hotels & Resorts

Prince Hotels & Resorts Accommodation Coupons

50,000 Mile Plan


  • For coupons redeemed from October 15, 2021 onward, the applicable room type at The Prince Hakone Lake Ashinoko has changed from a Mt. Fuji View to a Lake View room.
    (This is a name change; there are no changes to the type of room provided.)

Required Mileage and Eligible Products

50,000 miles can be used to redeem a coupon for a stay at a Prince Hotels & Resorts location (2 guests/room for 1 night, including taxes and service charges but excluding meals)

*Images are for reference only.

The Prince Kyoto Takaragaike

Contact for Reservations


Type of Guest Room
  • Club Floor Twin (39.6m2)

The Prince Hakone Lake Ashinoko

Contact for Reservations


Type of Guest Room
Lake View Twin Room (38m2)

Lake Biwa Otsu Prince Hotel

Contact for Reservations


Type of Guest Room
Sky Floor Suite Twin (59.5m2)

Grand Prince Hotel Hiroshima

Contact for Reservations


Type of Guest Room
Premium Resort Floor Luxury (Wind or Waves) (53m2)
  • *Coupons cannot be used at other hotels which are not listed above.


Expiration Date

On the last day of the month, 6 months from the month after the month of issue.
(For example: Coupons issued on April 1 will expire on October 31.)

  • *Coupons which have exceeded their expiration dates will no longer be valid.
  • *Blackout dates will vary depending on the hotel at which you stay. Please contact the relevant hotel for details.

How to Use


  • The service guide is delivered to you.

  • Make a reservation by telephone at least 1 day prior to the intended day of use.

  • Present the service guide on the day of use.

How to Make a Reservation

After receiving the service guide, an advance reservation must be made by telephone with the relevant hotel. When making the reservation, please state that you wish to use the coupon redeemed with ANA Miles.

  • *Reservations must be made at least 1 day prior to your intended date.
  • *The vouchers/coupons and service guide will be delivered to the ANA Mileage Club member's address approximately 2-3 weeks after the submission of the request.
    Delivery may require 3-4 weeks during the longer national holiday periods in Japan, including the year-end/New Year and Golden Week holidays.
    Please allow sufficient time for delivery.


  • The coupon does not cover the accommodation tax or the bathing tax (for using hot springs). These taxes must be paid separately at hotels where they are applicable.
  • Present the service guide and your ANA Mileage Club Card upon arrival at the hotel to use the coupon.
  • Coupons may only be used by the ANA Mileage Club member who requested them and their accompanying guest(s).
  • Terms and conditions apply to voucher/coupon usage. Please read and confirm the details written in the service guide before using the coupons.
  • Depending on the status or room availability at the relevant hotel, you may not be able to make a reservation for your preferred date, or services may be altered or suspended. We thank you for your understanding.
  • If you forget to bring the vouchers/coupons with you on the day of use, you will be required to pay the actual standard fees and costs. In addition, cash or mileage refunds will not be given for vouchers/coupons which are not used, and unused vouchers/coupons cannot be exchanged for other products.
  • After a voucher/coupon request has been submitted, it cannot be canceled and miles cannot be refunded.
  • If a voucher/coupon is used, that transaction will not be eligible for mileage accrual.
  • Coupon blackout periods vary depending on the hotel. Please be sure to confirm this point.
  • For service and access details, please refer to the Prince Hotels website (
  • Coupons cannot be used at other hotels which are not listed above.
  • Reservations cannot be changed after certain periods of time which are specified by each hotel. Please contact the relevant hotel for details.
  • If a cancellation is made without advance notification, please send your service guide to the hotel for which you made the reservation. You may be charged a JPY 50,000 fee if the service guide is not sent.
  • Cannot be used in conjunction with other benefits or product plans.

(Text is available in Japanese only.)