Surfeel Hotels Accommodation Coupons
20,000 Mile Plan

20,000 miles can be used to redeem a coupon for a stay at one of the applicable hotels below (2 guests/room for 1 night with breakfast, including taxes and service charges).

Applicable Hotels

*Images are for reference only.

Laguna Garden Hotel (Twin Superior Room)

Niseko Northern Resort, An'nupuri (Standard Twin Room)

Seaside Hotel Maiko Villa Kobe (Twin Room, Main Building)

Surfeel Hotel Wakkanai (Standard Twin Room)

Expiration Date

On the last day of the month, 12 months from the month after the month of issue.
(Example: Coupons issued on April 2 will expire on April 30 of the following year.)

  • *Coupons which have exceeded their expiration dates will no longer be valid.
  • *Blackout dates will vary depending on the hotel at which you stay. Please contact the relevant hotel for details.

How to Use

Process

  • The accommodation service guide is delivered to you.

  • Make a reservation with the hotel in advance.

  • Present the service guide and your ANA Mileage Club Card upon arrival.

How to Make a Reservation

After receiving the accommodation service guide, contact the hotel at which you wish to stay by phone or email to make a reservation in advance.
When making the reservation, please state that you wish to use the coupon redeemed with ANA Miles and provide your 10-digit ANA Mileage Club membership number.

Laguna Garden Hotel Reservations

0570-051-510

Business Hours: 09:00-18:00 (JST)

Niseko Northern Resort, An'nupuri Reservations

0570-052-510

Business Hours: 09:00-18:00 (JST)

Seaside Hotel Maiko Villa Kobe Reservations

0570-055-510

Business Hours: 09:00-18:00 (JST)

Surfeel Hotel Wakkanai Reservations

0570-053-510

Business Hours: 09:00-18:00 (JST)

  • *Please write your name and ANA Mileage Club membership number on the service guide and present it to the hotel staff when you arrive at the hotel.
Note
  • *The vouchers/coupons and service guide will be delivered to the ANA Mileage Club member's address approximately 2-3 weeks after the submission of the request.
    Delivery may require 3-4 weeks during the longer national holiday periods in Japan, including the year-end/New Year and Golden Week holidays.
    Please allow sufficient time for delivery.

Note

  • The coupon does not cover the bathing tax (for using hot springs). You will need to pay this bathing tax separately if you use the hotel's hot spring facilities during your stay.
  • Terms and conditions apply to voucher/coupon usage. Please read and confirm the details written in the service guide before using the vouchers/coupons.
  • Coupons may only be used by the ANA Mileage Club member who requested them and 1 accompanying guest.
  • Only ANA Mileage Club members who reside in Japan may request this award. (Please confirm that the postal address that is registered to your ANA Mileage Club member information is an address within Japan.)
  • Depending on room availability, you may not be able to make a reservation for your preferred date. We thank you for your understanding.
  • There are specified periods during which vouchers/coupons may not be used. Please confirm the details when making your reservation.
  • If you forget to bring the accommodation service guide with you to the hotel, you will be required to pay for the actual standard cost of your stay. In addition, cash or mileage refunds will not be given for vouchers/coupons which are not used.
  • Cancellation fees may apply if a cancellation is made without advance notice or is made after the cancellation deadline. Please confirm the cancellation deadline and cancellation fees when making your reservation.
  • After a voucher/coupon request has been submitted, it cannot be canceled and miles cannot be refunded.
  • If a voucher/coupon is used, that transaction will not be eligible for mileage accrual.

(Text is available in Japanese only.)