Shareholder's Benefit Discount/Shareholder's Benefit Discount(Child)
* A Passenger Facility Charge (Applicable for designated airports only) will be added to the fare.
[Shareholder's Benefit Discount]
Applicable to passengers 12 years of age and older.
[Shareholder's Benefit Discount(Child)]
Applicable to passengers aged 3 to 11 years old.
Discounts for passengers with Information on Shareholder's Benefit Number. One benefit number is valid for one sector of Shareholder's Benefit Discount for one person.
* ANA marketing flights operated by ANA codeshare partners are also available.
* Cannot be used in conjunction with other discount fares.
* If you have not registered a valid Shareholder's Benefit Number or if you do not bring your Shareholder's Benefit Number Notification Card to the airport on the day of departure, the discount fare cannot be applied to you.
Reservation and Purchasing Period
From 09:30 (JST) 355 days prior to the departure date up to the departure date itself.
Limits on number of seats available for sale
Limits will be placed on the number of seats available for sale throughout the year based on the anticipated level of demand for flights.
Validity of Benefit Number
Information on Shareholder's Benefit Number：June 1 to May 31 of the following year (1 year)or December 1 to November 30 of the following year (1 year)
* Please use benefit numbers printed on Information on Shareholder's Benefit Number for flights during their validity periods.
|Date of Reservation||Payment Deadline|
|3 or more days prior to the boarding date||Within 3 days including the date of reservation|
|Within 2 days prior to the boarding date||20 minutes prior to departure|
* When reserving multiple flights which have different payment deadlines, the earliest payment deadline will be applied to the entire reservation.
Registration of Benefit Number
At the time or after you purchase, please scratch off a consealed area and register both Shareholder's benefit number and password.Information on Shareholder's Benefit Number will not be collected. Please keep it until your travel ends.
【How to register online (ANA web site)】
At the time or after you purchase, please enter both Shareholder's benefit number and password.
【How to register at ANA Reservation and Information Center or ANA airport counter】
At the time or after you purchase, please inform both Shareholder's benefit number and password.
* If purchasing tickets at ANA airport counters, please register upon purchase.
【How to register at travel agents】
At the time of your purchase, please inform both Shareholder's benefit number and password.
【How to register on Self Service Check-in machine】
please see "How to operate Self Service Check-in machine ".
Tickets are valid for 1 year (up and including the same date as that of ticket issue one year later) from their date of issue (date of purchase*). Reserved tickets are valid only for the concerned flight, so if they are not changed or cancelled prior to the departure of the concerned flight, they may not be used for any other flights.
* For tickets purchased at convenient stores, the date of purchase is the date on which payment is actually received.
Regardless of the ticket's date of issue, the boarding date must be within the validity period that is printed on Information on Shareholder's Benefit Number and the validity period of the ticket.
Reservation changes for the same sector within the validity period of benefit number are permitted before the departure date. However, the name of the passenger, the segment, and the airline to be used cannot be changed.
If making a change outside of the validity period of benefit number, you must either present another benefit number that is valid for the new departure date or make payment to cover the difference in [Flex Fare]. See here for details.
Refer to this information regarding destination airport changes for routes departing from and arriving at Tokyo, Osaka, the Northern Kyushu region (Fukuoka/Kitakyushu/Saga), and Hiroshima/Iwakuni.
Fare adjustment is required when the fare of the purchased ticket and that of the actual flight differs.
See here for the information regarding fare type changes.
<Changing to Premium Class>
Passengers can change to the Premium Shareholder's Benefit Discount or Premium Shareholder's Benefit Discount (Child) (this can also be done at the airport on the departure date if Premium Class seats are available). The difference between the current fare and Premium Shareholder's Benefit Discount/Premium Shareholder's Benefit Discount (Child) must be paid upon upgrading.
Refunds can be applied for up until 30 days after the flight ticket's expiration.
Charge (Refund charge and Cancellation charge) will be applied.
Refund procedures can be conducted via ANA website, ANA Reservation and Information Center, ANA airport counter or travel agents.For refunds after the registration of benefit number, the number becomes available again if it is still within the validity period of the number ("Unused Coupon Certificate" will not be issued in this case).
Reservations and Purchasing via ANA Website
When selecting [Shareholder's Benefit Discount] for passengers aged 3 to 11 years old, [Shareholder's Benefit Discount(Child)] will be applied automatically if the relevant conditions are met.
Only available via the Japanese website. Please contact the ANA Reservation and Information Center.