Open Ticket (OPEN) (Japan Domestic Flights)
What is an Open Ticket?
An Open Ticket can be purchased by specifying only the boarding sectors, but not reserving the flights.
It can be used if you wish to take advantage of discounts that apply when purchasing certain itineraries such as the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare, but have not decided on your travel schedule for certain sectors.
A reservation can be made at any time as long as the ticket has not expired.
Notes on Using the Ticket
- The Ticket can be used only with the fares that allow reservation changes (and do not apply to ANA VALUE and other non-changeable fares).
- If your purchased open ticket information is different from your reservation information, you must use the ANA counter.
- The Open-ended Ticket button on the Seat Availability screen is used for selecting open-ended tickets. It cannot be used for extra flights. This will not confirm your reservation.
Please be sure to make your reservation once you have decided upon your schedule.
- Passenger names and sectors cannot be changed after purchase. (This excludes return sectors for the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare.)
- When changing the departure date for a fare that allows reservation changes, you will be charged the fare amount for the new departure date that was applicable on the day your ticket was purchased (fare basis date).
If a change involves a peak season fare and a regular season fare, a difference will be either charged or refunded. For details on the fare calculation rules, please see "Fare calculation rules".
How to make an Open Ticket reservation
- Click Add Search Criteria, select Open-ended Ticket Reservation and make your reservation.
- When using a smartphone, please proceed from Manage Reservations/Purchase on the domestic flights top page.
How to convert to an Open Ticket
Those who are not members of the ANA Mileage Club will require their confirmation number. Please have this ready.
- After logging in, make any necessary changes from Manage Reservations/Purchase on the domestic flights top page.
- When using a smartphone, make any necessary changes from Manage Reservations/Purchase on the domestic flights top page.
How to get a refund for an Open Ticket
- After logging in, click Add Search Criteria and make the required changes from Manage Reservation/Purchase Ticket.
- Please request for a refund before the Refund Deadline Date (expiration date + 30 days). (If the period of use has expired, please contact the ANA Domestic Reservation and Customer Service Center.)
- Your ANA Mileage Club msmbership No. or a confirmation number is required to process a refund.
- Please note that refunds are unavailable for partially used itineraries for the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare.