Instructions for payment using Fami Port at FamilyMart

This is how to make payments at convenience stores.

ANA Mileage Club Members

  1. Press [コンビニでお支払い] (Convenience Store Payment) on the Fami Port terminal screen.
  2. Select [各種代金お支払い] (Make a Payment).
  3. Select [番号入力画面に進む] (Go to Number Input Screen).
  4. Enter you 10-digit ANA Mileage Club membership number and proceed to the next screen.
    *Leave out the hyphens. Example: 1234567890
  5. Enter your departure date (4 digits) and proceed to the next screen.
  6. Check the contents displayed on the screen, and proceed to the next screen to issue your payment slip.
  7. Take the slip to the register within 30 minutes to make your payment. Be sure to receive a transaction statement/receipt.

Non-ANA Mileage Club Members

  1. Press [コンビニでお支払い] (Convenience Store Payment) on the Fami Port terminal screen.
  2. Select [各種代金お支払い] (Make a Payment).
  3. Select [番号入力画面に進む] (Go to Number Input Screen).
  4. Enter your departure date (mmdd), the airline you will be flying with (3 letters), and your flight number (2-4 digits), and then proceed to the next screen.
    Example: December 28, All Nippon Airways, Flight 15 → 1228ANA15
  5. Enter your reservation number and surname (in Japanese Kana), and proceed to the next screen.
    Example: 0101ソラノ
  6. Check the contents displayed on the screen, and proceed to the next screen to issue your payment slip.
  7. Take the slip to the register within 30 minutes to make your payment. Be sure to receive a transaction statement/receipt.