Airport Information
Please see below for notices from the airports across Japan at which ANA operates services.
- Information
-
-
At Haneda Airport Terminal 2, some check-in counters are closed due to renovation work.
Please arrive at the airport with plenty of time to spare. - <From October 27, 2019>Change to Minimum Connecting Time at Haneda Airport
- <From December 1, 2018> Change to Security Cut-off Time at Haneda Airport Domestic Terminal
- Changes to Boarding Procedures for Japan Domestic Flights
-
At Haneda Airport Terminal 2, some check-in counters are closed due to renovation work.
Haneda Airport
Note
The minimum connecting time at Haneda Airport will change for flights from October 27, 2019.
For further details, please see the information on connections at Haneda Airport on our Transit Information page.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 40 minutes (Staffed counters) *Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage. |
| Security | All day | 30-40 minutes |
- *There are four security checkpoints (A, B, C, and D). During congested periods, please use any checkpoint that is free.
- *Since December 1, 2018, the cut-off time for going through security at Haneda Airport has changed to 20 minutes prior to the departure time.
Please proceed to security in good time. - *Gates 46, 47, and 48 are for departures from the satellite terminal.
Passengers can take a shuttle bus to the satellite terminal from the bus departure area in Terminal 2 after they have passed through security. - *During the times on the dates given below, ANA Junior Pilot procedures should be completed at Counter No.3 (the counter specially set up for Junior Pilot).
Jul. 21, 28 : 7:15 AM to 3:00 PM
Aug. 3, 4 : 6:15 AM to 15:00 PM - *Parking facilities will be heavily congested over the Obon holiday period.Customers are advised to use public transport.
Connecting at Haneda Airport
Connecting from a Japan domestic flight to another Japan domestic flight　　Connecting from a Japan domestic flight to an ANA international flight
Display of Approximate Time Required for Passing through Security
The approximate time required to pass through security is displayed at the security checkpoint. Please confirm it in advance and proceed to the boarding gate in good time.
New Chitose Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:15 AM 9:15 AM to 12:15 PM 12:45 PM to 6:15 PM |
30-40 minutes |
| Security | 7:00 AM to 8:30 AM 9:45 AM to 12:30 PM 1:00 PM to 6:30 PM |
30 minutes |
- *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
- *Procedures for wheelchair users and the ANA Junior Pilot service can be completed at Special Assistance Counter No.1.
Wheelchair users are kindly asked to complete the form for procedures placed near the Special Assistance Counter No.1 entrance. - *Airport parking facilities will be heavily congested. Customers are advised to use public transport.
Narita Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 4:00 PM to 6:00 PM | 15-20 minutes |
| Security | 4:00 PM to 6:00 PM | 20-30 minutes |
- *Time limits may be in place at security checkpoints during busy periods.
Chubu Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:30 AM to 8:00 AM 10:00 AM to 11:00 AM |
30 minutes 20 minutes |
| Security | 7:00 AM to 8:00 AM 10:30 AM to 12:00 PM 4:30 PM to 6:00 PM |
30 minutes 20 minutes 20 minutes |
- *Security is expected to be extremely busy. Please pass through security in good time.
Congested Periods at Security Checkpoints at Chubu Centrair International Airport (Japanese only) - *All parking facilities (including those provided on a temporary basis) are expected to be full over the Obon holiday period.Customers are advised to use public transport.
Itami Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 30 minutes |
| Security | All day | 15-20 minutes |
- *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Renovation work at terminal building
Lobbies and passageways are significantly narrower than usual due to renovation work being carried out inside the terminal.
Furthermore, some of the staircases and escalators leading to security will be closed from July.
Please see Notice of Restoration Construction at the Osaka International Airport Terminal Building for details about the renovation work.
In addition, the ANA PREMIUM CHECK-IN counter has been relocated temporarily to the 1st floor due to the renovation work being carried out inside the terminal. The opening of the renovated facilities on the 2nd floor is planned for September 3, 2019.
*Post-renovation work image
Kansai Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30-40 minutes |
| Security | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30 minutes |
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Fukuoka Airport
Route to Airport from Fukuoka-kuko (Airport) Station (Fukuoka City Subway)
After arriving at Fukuoka-kuko (Airport) Station, customers coming to an ANA counter should proceed to the 1st floor, whereas those using the SKiP Service and PREMIUM CHECK-IN should proceed to the 2nd floor.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:00 AM to 1:30 PM 3:00 PM to 6:00 PM |
30 minutes (Staffed counters) ANA Baggage Drop is also available for use. *Some items cannot be checked in using ANA Baggage Drop. |
| Security | All day | 20-30 minutes |
- *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
- *Airport parking facilities will be heavily congested. Customers are advised to use public transport.
- *Recommended security checkpoints: [North checkpoint] Gates 1-8 and gates within the bus lounge (42, 43, and 45); [South checkpoint] Gates 11 and 12
- *Customers with baggage to check in: There are some items that cannot be handled as checked baggage. Please confirm these before coming to the airport. (Such items include portable battery chargers, electronic cigarettes, and lighters.)
- *Procedures for StarFlyer, IBEX Airlines, and Oriental Air Bridge can also be completed at the ANA counter on the first floor.
Naha Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 9:30 AM to 2:00 PM | 50-60 minutes |
| Security | 10:00 AM to 11:30 AM 1:00 PM to 2:30 PM |
20 minutes |
- *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
- *Time limits may be in place for baggage check-in during busy periods at baggage drop counters.
Counter renovation work
The counters at Naha Airport will undergo renovation work between July 1 and the end of October 2019 (planned). The departure lobby is expected to be crowded during the renovation work period, and we therefore advise that you arrive at the airport in good time.
*Post-renovation work image