Airport Information

Please see below for notices from the airports across Japan at which ANA operates services.

Haneda Airport

<To Our Customers>
Due to anticipated congestion at Haneda Airport, please check in your baggage no later than 20 minutes prior to the departure time of your flight.

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in All day 40 minutes (Staffed counters)
*Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage.
Security All day 30-40 minutes
  • *Parking facilities will be heavily congested over the summer holiday period. Customers are advised to use public transport.
  • *There are four security checkpoints (A, B, C, and D). During congested periods, please use any checkpoint that is free.
  • *The ANA Junior Pilot service (for unaccompanied minors) is available at Counter No.3 next to Security Checkpoint A.
    July 22, 29, 30; August 4-9 (07:00-15:00)
    Passengers using the ANA Junior Pilot service must have an Application/Consent and Release Form prepared.

・Information on flight transfers at Haneda Airport : Connecting from Japan domestic flight to Japan domestic flight Connecting from Japan domestic flight to ANA international flight

New Chitose Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 7:00 AM to 8:15 AM
9:15 AM to 12:15 PM
12:45 PM to 6:15 PM
30-40 minutes
Security 7:00 AM to 8:30 AM
9:45 AM to 12:30 PM
1:00 PM to 6:30 PM
30 minutes
  • *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
  • *Procedures for the ANA Junior Pilot service can be completed at Special Assistance Counter No.1.
  • *Parking facilities will be heavily congested over the summer holiday period. Customers are advised to use public transport.

Narita Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 4:00 PM to 6:00 PM 15-20 minutes
Security 4:00 PM to 6:00 PM 20-30 minutes
  • *Time limits may be in place at security checkpoints during busy periods.

Chubu Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 6:30 AM to 8:00 AM 30 minutes
Security 7:00 AM to 8:00 AM
10:30 AM to 12:00 PM
4:30 PM to 6:00 PM
20-30 minutes
20 minutes
20 minutes

Itami Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in All day 30 minutes
Security All day 20-30 minutes
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
    Be sure to arrive at the airport with plenty of time to spare.

Kansai Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 7:00 AM to 8:00 AM 30-40 minutes
Security 7:00 AM to 8:00 AM 30 minutes
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
    Be sure to arrive at the airport with plenty of time to spare.

Fukuoka Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 6:00 AM to 1:30 PM
3:00 PM to 6:00 PM
30 minutes (Staffed counters)
*As of June 28, 2018, there are 6 ANA Baggage Drop machines available at Fukuoka Airport.
Security All day 20-30 minutes

Regarding the Introduction of ANA FAST TRAVEL at Fukuoka Airport

The departure counters we renovated at Fukuoka Airport as part of the introduction of ANA FAST TRAVEL are available for use as of June 28, 2018.

Regarding Congestion Due to Renovation Work

Due to renovation work in the terminal building, the departure lobby is expected to be crowded.
Be sure to arrive at the airport with plenty of time to spare.
For further details, please see the "Notice Regarding Renewal Construction at Fukuoka Airport".

Security Checks

Two security checkpoints are available (North/South).
Customers using Gates 1-6, 41-45 and 70 should use the North checkpoint, whereas those using Gates 7-10 should use the South checkpoint.

Naha Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 9:30 AM to 2:00 PM 40 minutes
Security 10:30 AM to 11:30 AM
1:30 PM to 2:30 PM
30 minutes
  • *There are two security checkpoints (B and C) on the 2nd floor.
  • *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
  • *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters.

Changes to Minimum Connecting Time

The minimum connecting time at Okinawa (Naha) Airport will change for flights on and after July 14, 2018.
 For further details, please see Transit Information: Transit at Naha Airport.