Airport Information
Please see below for notices from the airports across Japan at which ANA operates services.
Haneda Airport
<To Our Customers>
Due to anticipated congestion at Haneda Airport, please check in your baggage no later than 20 minutes prior to the departure time of your flight.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 40 minutes (Staffed counters) *Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage. |
| Security | All day | 30-40 minutes |
- *There are four security checkpoints (A, B, C, and D). During congested periods, please use any checkpoint that is free.
・Information on flight transfers at Haneda Airport : Connecting from Japan domestic flight to Japan domestic flight Connecting from Japan domestic flight to ANA international flight
New Chitose Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:15 AM 9:15 AM to 12:15 PM 12:45 PM to 6:15 PM |
30-40 minutes |
| Security | 7:00 AM to 8:30 AM 9:45 AM to 12:30 PM 1:00 PM to 6:30 PM |
30 minutes |
- *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
Renovation Work in Part of ANA Lounge
To enable more of our customers to relax in the ANA Lounge at New Chitose Airport, we will expand the lounge and renovate some furniture items.
Part of the lounge will be temporarily closed off during the period shown below due to late-night renovation work (outside of opening hours).
We apologize for the considerable inconvenience we will cause to our customers during this period, and thank you in advance for your understanding.
Applicable Period: December 11-27, 2018
*The ANA SUITE LOUNGE and ANA Lounge will be open as usual.
*The final stage of expansion work is scheduled for January 2019 onward, for which separate notification will be provided.
Area Under Renovation
Narita Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 4:00 PM to 6:00 PM | 15-20 minutes |
| Security | 4:00 PM to 6:00 PM | 20-30 minutes |
- *Time limits may be in place at security checkpoints during busy periods.
Chubu Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:30 AM to 8:00 AM | 30 minutes |
| Security | 7:00 AM to 8:00 AM 10:30 AM to 12:00 PM 4:30 PM to 6:00 PM |
20-30 minutes 20 minutes 20 minutes |
- *There are restrictions on the use of parking facilities due to construction work for the new terminal building. Please note that you may be unable to park your vehicle on the airport island due to insufficient parking space.
Customers are advised to reserve a parking space in advance or use public transport.
Please see the Chubu Centrair International Airport website for further details.
Congested Periods at Security Checkpoints at Chubu Centrair International Airport (Japanese only)
Itami Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 30 minutes |
| Security | All day | 20-30 minutes |
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Kansai Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:00 AM | 30-40 minutes |
| Security | 7:00 AM to 8:00 AM | 30 minutes |
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Fukuoka Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:00 AM to 1:30 PM 3:00 PM to 6:00 PM |
30 minutes (Staffed counters) *As of June 28, 2018, there are 6 ANA Baggage Drop machines available at Fukuoka Airport. |
| Security | All day | 20-30 minutes |
- *Two security checkpoints are available (North/South).
The recommended security checkpoint for your flight will differ depending on your boarding gate. You can confirm your checkpoint on airport signage or on the ANA Flight Status page.
Regarding the Introduction of ANA FAST TRAVEL at Fukuoka Airport
The departure counters we renovated at Fukuoka Airport as part of the introduction of ANA FAST TRAVEL are available for use as of June 28, 2018.
Regarding Congestion Due to Renovation Work
Renovation work is currently underway in the domestic terminal building, and some passenger walkways have been changed or closed.
For further details, please see the "Notice Regarding Renewal Construction at Fukuoka Airport".
Naha Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 9:30 AM to 2:00 PM | 40 minutes |
| Security | 10:30 AM to 11:30 AM 1:30 PM to 2:30 PM |
30 minutes |
- *Due to airport renovation work, it may take longer than usual for passengers to check in their baggage.
- *There are two security checkpoints (B and C) on the 2nd floor.
- *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
- *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters.
Changes to Minimum Connecting Time
The minimum connecting time at Okinawa (Naha) Airport will change for flights on and after July 14, 2018.
For further details, please see Transit Information: Transit at Naha Airport.