Airport Information
Please see below for notices from the airports across Japan at which ANA operates services.
- Information
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At Haneda Airport Terminal 2, some check-in counters are closed due to renovation work.
Please arrive at the airport with plenty of time to spare. - <From December 1, 2018> Change to Security Cut-off Time at Haneda Airport Domestic Terminal
- Changes to Boarding Procedures for Japan Domestic Flights
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At Haneda Airport Terminal 2, some check-in counters are closed due to renovation work.
Haneda Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 40 minutes (Staffed counters) *Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage. |
| Security | All day | 30-40 minutes |
- *There are four security checkpoints (A, B, C, and D). During congested periods, please use any checkpoint that is free.
- *Since December 1, 2018, the cut-off time for going through security at Haneda Airport has changed to 20 minutes prior to the departure time.
Please proceed to security in good time. - *Gates 46, 47, and 48 are for departures from the satellite terminal.
Passengers can take a shuttle bus to the satellite terminal from the bus departure area in Terminal 2 after they have passed through security.
Connecting at Haneda Airport
Connecting from a Japan domestic flight to another Japan domestic flight Connecting from a Japan domestic flight to an ANA international flight
Display of Approximate Time Required for Passing through Security
The approximate time required to pass through security is displayed at the security checkpoint. Please confirm it in advance and proceed to the boarding gate in good time.
New Chitose Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:15 AM 9:15 AM to 12:15 PM 12:45 PM to 6:15 PM |
30-40 minutes |
| Security | 7:00 AM to 8:30 AM 9:45 AM to 12:30 PM 1:00 PM to 6:30 PM |
30 minutes |
- *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
- *Procedures for wheelchair users and the ANA Junior Pilot service can be completed at Special Assistance Counter No.1.
Wheelchair users are kindly asked to complete the form for procedures placed near the Special Assistance Counter No.1 entrance.
Narita Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 4:00 PM to 6:00 PM | 15-20 minutes |
| Security | 4:00 PM to 6:00 PM | 20-30 minutes |
- *Time limits may be in place at security checkpoints during busy periods.
Chubu Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:30 AM to 8:00 AM |
30 minutes |
| Security | 7:00 AM to 8:00 AM 10:30 AM to 12:00 PM 4:30 PM to 6:00 PM |
30 minutes 20 minutes 20 minutes |
- *Security is expected to be extremely busy. Please pass through security in good time.
Congested Periods at Security Checkpoints at Chubu Centrair International Airport (Japanese only)
Itami Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 30 minutes |
| Security | All day | 15-20 minutes |
- *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Relocation of ANA PREMIUM CHECK-IN
ANA PREMIUM CHECK-IN has been relocated to counter No.5 on the first floor due to renovation work taking place on its usual counter.
We apologize for the considerable inconvenience we will cause to our customers during this period, and thank you in advance for your understanding.
<Applicable Period>
Up to autumn 2019
Kansai Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30-40 minutes |
| Security | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30 minutes |
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Fukuoka Airport
Change to Route to Airport from Fukuokakuko (Airport) Station (Fukuoka City Subway) due to Renovation Work
Escalators linking the subway ticket gate level directly to the 1st and 2nd floors will come into operation with the completion of the access hall.
Customers coming to an ANA counter should proceed to the 1st floor, whereas those using the SKiP Service and PREMIUM CHECK-IN should proceed to the 2nd floor.
B2F
B1F
1F : ANA counters, Access Hall Area
2F : ANA PREMIUM CHECK-IN, Security Priority Lane, Lounge, South Checkpoint Area
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:00 AM to 1:30 PM 3:00 PM to 6:00 PM |
30 minutes (Staffed counters) ANA Baggage Drop is also available for use. *Some items cannot be checked in using ANA Baggage Drop. |
| Security | All day | 20-30 minutes |
- *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
- *Airport parking facilities will be heavily congested. Customers are advised to use public transport.
- *Customers with baggage to check in: There are some items that cannot be handled as checked baggage. Please confirm these before coming to the airport. (Such items include portable battery chargers, electronic cigarettes, and lighters.)
- *Procedures for StarFlyer, IBEX Airlines, and Oriental Air Bridge can also be completed at the ANA counter on the first floor.
Naha Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 9:30 AM to 2:00 PM | 40 minutes |
| Security | 10:30 AM to 11:30 AM 1:30 PM to 2:30 PM |
30 minutes |
- *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
- *Time limits may be in place for baggage check-in during busy periods at baggage drop counters.
- *Please come to the airport approximately 2 hours prior to the departure time of your flight.
Changes to Minimum Connecting Time
The minimum connecting time at Okinawa (Naha) Airport will change for flights on and after July 14, 2018.
For further details, please see Transit Information: Transit at Naha Airport.