Airport Information

Please see below for notices from the airports across Japan at which ANA operates services.

Information

Haneda Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in All day 40 minutes (Staffed counters)
*Customers using the ANA Baggage Drop
service will have a maximum wait of around 10 minutes to check in their baggage.
Security All day 30-40 minutes

Connecting at Haneda Airport

Display of Approximate Time Required for Passing through Security

The approximate time required to pass through security is displayed at the security checkpoint. Please confirm it in advance and proceed to the boarding gate in good time.

New Chitose Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 7:00 AM to 8:15 AM
9:15 AM to 12:15 PM
12:45 PM to 6:15 PM
30-40 minutes
Security 7:00 AM to 8:30 AM
9:45 AM to 12:30 PM
1:00 PM to 6:30 PM
30 minutes
  • *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
  • *Procedures for wheelchair users and the ANA Junior Pilot service can be completed at Special Assistance Counter No.1.
    Wheelchair users are kindly asked to complete the form for procedures placed near the Special Assistance Counter No.1 entrance.

Narita Airport

Time required for procedures during busy periods

Congested periods Required time (approx.)
Baggage check-in 4:00 PM to 6:00 PM 15-20 minutes
Security 4:00 PM to 6:00 PM 20-30 minutes
  • *Time limits may be in place at security checkpoints during busy periods.

Chubu Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 6:30 AM to 8:00 AM
30 minutes
Security 7:00 AM to 8:00 AM
10:30 AM to 12:00 PM
4:30 PM to 6:00 PM
30 minutes
20 minutes
20 minutes

Itami Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in All day 30 minutes
Security All day 15-20 minutes
  • *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
    Be sure to arrive at the airport with plenty of time to spare.

Relocation of ANA PREMIUM CHECK-IN

ANA PREMIUM CHECK-IN has been relocated to counter No.5 on the first floor due to renovation work taking place on its usual counter.
We apologize for the considerable inconvenience we will cause to our customers during this period, and thank you in advance for your understanding.
<Applicable Period>
Up to autumn 2019

Kansai Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 7:00 AM to 8:00 AM
9:00 AM to 10:00 AM
30-40 minutes
Security 7:00 AM to 8:00 AM
9:00 AM to 10:00 AM
30 minutes
  • *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
    Be sure to arrive at the airport with plenty of time to spare.

Fukuoka Airport

Change to Route to Airport from Fukuokakuko (Airport) Station (Fukuoka City Subway) due to Renovation Work

Escalators linking the subway ticket gate level directly to the 1st and 2nd floors will come into operation with the completion of the access hall. 
Customers coming to an ANA counter should proceed to the 1st floor, whereas those using the SKiP Service and PREMIUM CHECK-IN should proceed to the 2nd floor. 

B2F

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B1F

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1F : ANA counters, Access Hall Area

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2F : ANA PREMIUM CHECK-IN, Security Priority Lane, Lounge, South Checkpoint Area

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Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 6:00 AM to 1:30 PM
3:00 PM to 6:00 PM
30 minutes (Staffed counters)
ANA Baggage Drop is also available for use.
*Some items cannot be checked in using ANA Baggage Drop.
Security All day 20-30 minutes
  • *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
  • *Airport parking facilities will be heavily congested. Customers are advised to use public transport. 
  • *Customers with baggage to check in: There are some items that cannot be handled as checked baggage. Please confirm these before coming to the airport. (Such items include portable battery chargers, electronic cigarettes, and lighters.) 
  • *Procedures for StarFlyer, IBEX Airlines, and Oriental Air Bridge can also be completed at the ANA counter on the first floor.

Naha Airport

Time required for procedures during busy periods

  Congested periods Required time (approx.)
Baggage check-in 9:30 AM to 2:00 PM 40 minutes
Security 10:30 AM to 11:30 AM
1:30 PM to 2:30 PM
30 minutes
  • *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
  • *Time limits may be in place for baggage check-in during busy periods at baggage drop counters. 
  • *Please come to the airport approximately 2 hours prior to the departure time of your flight.

Changes to Minimum Connecting Time

The minimum connecting time at Okinawa (Naha) Airport will change for flights on and after July 14, 2018.
 For further details, please see Transit Information: Transit at Naha Airport.