Airport Information
Please see below for notices from the airports across Japan at which ANA operates services.
- Information
-
- Standby at the airport will change as of April 1, 2020.
- Change to Security Check Cut-off Time at All Japanese Airports (Japan Domestic Flights)
-
Baggage check-in procedures have changed at domestic airports in Japan.
*This does not apply to Haneda, Narita, Chitose, Fukuoka, Itami, Kansai, Okinawa, Rishiri, Fukue, Tsushima and Tokushima airports. - Change to Minimum Connecting Time at Haneda Airport
Haneda Airport
Note
The facilities set up between counters 10 and 14 in the departure lobby on the 2nd floor are closed temporarily as of April 17. For details, please see Temporarily Closed Facilities (Counters 10-14).
Temporarily Closed Facilities (Counters 10-14)
- ・ANA SUITE CHECK-IN
- ・PREMIUM CHECK-IN
- ・Self-service Check-in Machines
- ・Baggage Drop Counter (ANA BAGGAGE DROP)
- ・Customers Who Need Assistance
- ・Boarding Procedures, Purchase of flight tickets, Connection to international flights
- ・Group Check-In, International to Domestic Connection
- ・Security Checkpoint C, D
Departing passengers are kindly asked to use the facilities set up between counters 3 and 9 at Haneda Airport Terminal 2.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 40 minutes (Staffed counters) *Customers using the ANA Baggage Drop service will have a maximum wait of around 10 minutes to check in their baggage. |
| Security | All day | 30-40 minutes |
- *There are four security checkpoints (A, B, C, and D). During congested periods, please use any checkpoint that is free.
- *Gates 46, 47, and 48 are for departures from the satellite terminal.
Passengers can take a shuttle bus to the satellite terminal from the bus departure area in Terminal 2 after they have passed through security.
Connecting at Haneda Airport
Display of Approximate Time Required for Passing through Security
The approximate time required to pass through security is displayed at the security checkpoint. Please confirm it in advance and proceed to the boarding gate in good time.
Renovation of Security Checkpoints
Smart lanes have been introduced at security checkpoints A and B.
New Chitose Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:15 AM 9:15 AM to 12:15 PM 12:45 PM to 6:15 PM |
30-40 minutes |
| Security | 7:00 AM to 8:30 AM 9:45 AM to 12:30 PM 1:00 PM to 6:30 PM |
30 minutes |
- *Time limits may be in place for baggage check-in during busy periods at baggage check-in counters and self-service baggage drop machines.
- *Procedures for wheelchair users and the ANA Junior Pilot service can be completed at Special Assistance Counter No.1.
Wheelchair users are kindly asked to complete the form for procedures placed near the Special Assistance Counter No.1 entrance.
Narita Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 4:00 PM to 6:00 PM | 15-20 minutes |
| Security | 4:00 PM to 6:00 PM | 20-30 minutes |
- *Time limits may be in place at security checkpoints during busy periods.
Chubu Airport
Note
The locations of ANA PREMIUM CHECK-IN, self-service check-in machines, the group check-in counter and Special Assistance Counter will change as of December 8, 2019.
For details, please see the airport map on Airport Guide for Chubu Centrair Int'l Airport Terminal 1.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:30 AM to 8:00 AM |
30 minutes |
| Security | 7:00 AM to 8:00 AM 10:30 AM to 12:00 PM 4:30 PM to 6:00 PM |
30 minutes 20 minutes 20 minutes |
- *Security is expected to be extremely busy. Please pass through security in good time.
Congested Periods at Security Checkpoints at Chubu Centrair International Airport (Japanese only) - *The layout of the Japan domestic counters has changed as of December 8. Please see the ANA website for the new counter layout.
Airport Guide for Chubu Centrair Int'l Airport Terminal 1
Itami Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | All day | 30 minutes |
| Security | All day | 15-20 minutes |
- *Please allow plenty of time to come to the airport as congestion is expected due to airport renovation work.
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Renovation work at terminal building
Lobbies and passageways are significantly narrower than usual due to renovation work being carried out inside the terminal.
Please see Notice of Restoration Construction at the Osaka International Airport Terminal Building for details about the renovation work.
As of September 3, 2019, the renovated ANA PREMIUM CHECK-IN facilities have opened on the 2nd floor. The international connections counter has moved to counter 5 on the 1st floor.
*Post-renovation work image
Kansai Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30-40 minutes |
| Security | 7:00 AM to 8:00 AM 9:00 AM to 10:00 AM |
30 minutes |
- *Time restrictions may be placed on baggage check-in and security checkpoint procedures during busy periods.
Be sure to arrive at the airport with plenty of time to spare.
Fukuoka Airport
Route to Airport from Fukuoka-kuko (Airport) Station (Fukuoka City Subway)
After arriving at Fukuoka-kuko (Airport) Station, customers coming to an ANA counter should proceed to the 1st floor, whereas those using the SKiP Service and PREMIUM CHECK-IN should proceed to the 2nd floor.
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 6:00 AM to 1:30 PM 3:00 PM to 6:00 PM |
30 minutes (Staffed counters) ANA Baggage Drop is also available for use. *Some items cannot be checked in using ANA Baggage Drop. |
| Security | All day | 20-30 minutes |
- *Start of Use of New Bus Lounge from January 30, 2020: Boarding gates 81 and 82 / Recommended security checkpoint: South
- *Airport parking facilities will be heavily congested. Customers are advised to use public transport.
- *Recommended security checkpoints: [North] Gates 1-8; [South] Gates 9-12, 81-82
- *Customers with baggage to check in: There are some items that cannot be handled as checked baggage. Please confirm these before coming to the airport. (Such items include portable battery chargers, electronic cigarettes, and lighters.)
- *Procedures for StarFlyer, IBEX Airlines, and Oriental Air Bridge can also be completed at the ANA counter on the first floor.
Naha Airport
Time required for procedures during busy periods
| Congested periods | Required time (approx.) | |
|---|---|---|
| Baggage check-in | 9:30 AM to 2:00 PM | 30 minutes (Staffed counters) *Customers using the ANA Baggage Drop service will have a shorter waiting time to check in their baggage. |
| Security | 10:30 AM to 11:30 AM 1:30 PM to 2:30 PM |
30 minutes |
- *A baggage packing area has been set up in front of the counter. This area can be used by customers with unsealed items of baggage, baby strollers, and so on.
- *Time limits may be in place for baggage check-in during busy periods at baggage drop counters.
Other Airports
Time required for procedures during busy periods
| Required time (approx.) | |
|---|---|
| Baggage check-in | 30-40 minutes |
| Security | 30-40 minutes |
Kumamoto Airport
Relocation of Aso Kumamoto Airport Domestic Terminal Building as of April 7, 2020
The current domestic terminal building will close after the last flight departure/arrival on April 6, 2020 for its reconstruction as a unified domestic/international terminal, which is scheduled to start operations in the spring of 2023. An interim domestic terminal building will be open for service as of April 7, 2020. Please see the Kyushu Kumamoto International Airport Co., Ltd. website for information on the relocation of the domestic terminal.