Boarding procedures

The boarding procedures for ANA Domestic Flights are as follows. Your understanding and cooperation would be highly appreciated.

Boarding priorities at a Domestic Flight boarding gate

1. Pre-boarding processing service

Passengers eligible for pre-boarding processing service

Eligible Passengers

Passengers requiring assistance (e.g., wheelchair users, those with small children aged 2 and under)

Your boarding ticket will be processed before boarding begins. Once the aircraft becomes operational, you will be boarded first.

  • If you wish to use this service, please contact ANA's boarding gate staff at your earliest convenience.
  • Please note that the service may not be available in some cases depending on the flight status.

2. By Boarding Group : Numerical Group Order

To avoid close contact and congestion in the cabin and aisles, beginning from June 19, we will give boarding priority to those passengers seated in the rear end of the cabin, and then to those seated in the front of the plane.
Although the priority boarding will be temporarily suspended accordingly, dedicated boarding lane*1 for Star Alliance Gold members will be served by your boarding group.

  • *1.Subject to airport and aircraft

Boarding will start from Group 1 to 6.
Passenger with boarding Group 1 to 3, please proceed to your boarding gate with adequate time.

Boarding Order Passengers
Group1 Passengers with rear window seats
Group2 Passengers with rear middle seats
Group3 Passengers with rear aisle seats
Group4 Passengers with front window seats
Group5
Passengers with front middle seats
Group6 Passengers with front aisle seats
Group1

Diamond Service members

ANA MILEAGE CLUB Diamond
Group2

Platinum Service Members,Super Flyers Members,Star Alliance Gold Members,Premium Class Passengers

ANA MILEAGE CLUB Platinum
ANA SUPER FLYERS CARD ANA MILEAGE CLUB
STAR ALLIANCE GOLD Members
Premium Class Passengers
Group3・4

For All Passengers

  • Depending on the aircraft type, passengers sitting at the rear of the aircraft or in window seats may be asked to board before those sitting at the front or in aisle seats.

Other information

Multiple boarding entrances are set up based on seat alphabets for boarding of a large-capacity aircraft.

  • This may not apply at some airports even for large-capacity aircraft operations.
  • Please follow the instructions given by the ground staff or indicated on the information guideboard at the boarding bridge when boarding the airplane.
Boarding gate information
  • The image is an example for some aircraft models. Please follow the instructions given by the ground staff or indicated on the information guideboard at the boarding bridge when boarding the airplane.