Notice regarding temporary suspension of meal & drink order by touch panel screen
Thank you for flying with ANA.
Regarding Newly Fitted Boeing 777-300ER currently flying Tokyo-New York sector, we need to restore the in-flight entertainment system due to irregularities in operating the meal and drink order system on the touch screen panel. We apologize for the trouble this may have caused to the customers who flew on First class and Business class since the introduction of the service. During the period of the restoration of this system we have ceased the operation of ordering meals and drinks using the touch screen panel. We appreciate your understanding and patience and wish to advise you that the above mentioned measures may affect services on other routes where Newly Fitted Boeing 777-300ER are being introduced.
May 19, 2010
All Nippon Airways Co., LTD.