Guide for facilities in Noi Bai International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Noi Bai International Airport

On the 2nd floor of Terminal 2, there are immigration booths. After passing through immigration, take an escalator or elevator down to the 1st floor. Arriving passengers should pass through the baggage claim area and customs on the 1st floor. On the 1st floor, there are also other escalators and elevators.

Immigration

Please present your passport.

About Security Check

Security check for carry-on luggage and checked in luggage may be executed by the instruction of airport staff.

Departure

Departure terminal

  • Check-in
  • Immigration
  • Security Check
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Noi Bai International Airport

On the 3rd floor of Terminal 2, there are ANA check-in and ticketing counters (E01 to E06). After check-in, please proceed to immigration then security or the priority security lane. Passengers should then proceed to their boarding gate. Passengers who wish to use the Business Class Lounge should take the escalator near Gate 31 up to the 4th floor.

Fast track security screening

Look for

"Priority passenger" Lane

Eligible
  • Business class
  • Diamond service members
  • Platinum service members
  • Super Flyers members
  • Star Alliance Gold members
  • Vietnam Airlines Platinum members
  • Vietnam Airlines Gold members
Remarks

Please show your boarding pass when using this service.

Transit

Passengers who transit from ANA to International flights of other airlines

Please complete the check-in at connecting counter for international flights.
After the check-in, please proceed to the boarding gate for international flights on the 3rd floor.

Passengers who transit from ANA to domestic flights in Vietnam

After completing the immigration, use the shuttle bus from 1st floor to proceed to the domestic terminal (Terminal 1).