Guide for facilities in Phnom Penh International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Phnom Penh International Airport
  • Passengers transiting to Cambodian Domestic Flight (For Domestic. International Terminal)
  • Passengers transiting to International Flight (For International Transit Check-in Counter)

Arriving passengers should take the escalator or stairs from the 1st floor to the ground floor. Passengers connecting to international flights should go to the international transit counter and then through the X-ray machine and security check for international transit. There are also toilets on the 1st floor. On the ground floor, proceed to the Visa On Arrival Counter then through immigration, the baggage claim area, and customs. After passing through these, passengers connecting to Cambodia domestic flights should go toward the domestic and international departure terminal. On the ground floor, there is also the domestic flight area, the entrance to the domestic and international departure terminal, information counters, toilets, bus stops, and taxi stands.

Departure

Departure terminal

  • Check-in
  • Immigration
  • Baggage Inspection
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Phnom Penh International Airport

Departing passengers should check in on the ground floor. The ticketing counter is located near the escalators. After check-in, take the escalator up to the first floor. On the ground floor, there are also information counters, toilets, bus stops and taxi stands. On the 1st floor, there are immigration booths and a security checkpoint. Please go through these accordingly. Passengers should then proceed to the boarding gate. Customers who wish to use the Plaza Premium Lounge should take the escalator up to the mezzanine level (2nd floor). On the 1st floor, there is also the international transit counter and the security checkpoint for international transit. On the mezzanine level, as well as the lounge there are also toilets.

Transit

Passengers who transit from ANA to Cambodian Domestic Flight

You are required to collect your bags and clear Customs and Quarantine in Phnom Penh.
Turn left after Arrival lobby and proceed to Domestic flight check-in counter in Departure Lobby.

Passenger who transit from Cambodian Domestic Flight to ANA

You are required to collect your bags in Phnom Penh.
Turn left after Arrival lobby and proceed to ANA check-in counter in Departure Lobby.

Passengers who transit to/from International Flight

You don’t need to enter Cambodia.
After arriving, please proceed through the corridor, at the side of staircase to Ground Floor, to the International Flight Transit Counter. If you had not checked in for a connecting flight, proceed to the gate for a connecting flight through a transit.
security check after checking in at the International Flight Transit Counter.

  • Please contact to a security staff, an airport staff or an ANA staff if you can’t find any staff at the transit counter.
  • You need to enter Cambodia and check in at the counter in a departure lobby for connecting to/ from some airlines’ flight. Please check the condition on your own responsibility.