Guide for facilities in Shanghai Pudong International Airport
Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .
Arrival
Flights operated by ANA Group will arrive at Terminal 2 of Shanghai Pudong International Airport.
Quarantine
Immigration
Baggage Claim
Customs
Arrival Terminal
Immigration
Please present your passport and Immigration Card.
Customs
Please present your Customer Declaration Form here if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.
Departure
Flights operated by ANA Group will depart from Terminal 2 of Shanghai Pudong International Airport.
Departure terminal
Check-in
Immigration
Security Check/Fast track, Quarantine
Check-in
Please present your passport and boarding pass.
Fast track security screening
[Look for]
F-Class/C-Class/VIP
[Eligible]
-Business class
[Remarks]
-Fast track service may be not available depending on time.
Transit
Passengers connecting to International flights
After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the International Departure Floor (3F).
Passengers connecting to Domestic flights
After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the International Departure Floor (3F).