Guide for facilities in Shanghai Pudong International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

Flights operated by ANA Group will arrive at Terminal 2 of Shanghai Pudong International Airport.

      
  • 1 Quarantine 
  • 2 Immigration 
  • 3 Baggage Claim 
  • 4 Customs 

Arrival Terminal

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Immigration

Please present your passport and Immigration Card.

Customs

Please present your Customer Declaration Form here if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.

Departure

Flights operated by ANA Group will depart from Terminal 2 of Shanghai Pudong International Airport.

Departure terminal

      
  • 1 Check-in 
  • 2 Immigration 
  • 3 Security Check/Fast track, Quarantine
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Check-in

Please present your passport and boarding pass.

Fast track security screening

[Look for]
F-Class/C-Class/VIP

[Eligible]
-Business class

[Remarks]
-Fast track service may be not available depending on time.

Transit

Passengers connecting to International flights

After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the International Departure Floor (3F).

Passengers connecting to Domestic flights

After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the International Departure Floor (3F).