Guide for facilities in Shanghai Hongqiao International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

Flights operated by ANA group will arrive at Terminal 1 of Shanghai Hongqiao Airport .

      
  • 1 Quarantine 
  • 2 Immigration 
  • 3 Baggage Claim 
  • 4 Customs 

Arrival Terminal

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Immigration

Please present your passport and Immigration Card.

Customs

Please present your Customer Declaration Form here if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.

Departure

Flights operated by ANA group will depart from Terminal 1 of Shanghai Hongqiao Airport .

Departure terminal

      
  • 1 Check-in 
  • 2 Quarantine, Customs 
  • 3 Immigration 
  • 4 Security Check/Fast track
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Check-in

Please present your passport and boarding pass.

Fast track security screening

[Look for]
F-Class/C-Class/VIP

[Eligible]
-Business class

Transit

Terminal 1 <=> Terminal 2

For the transfer between terminals, please use the shuttle bus or subway line 10.
<Shuttle bus>
Operated at intervals of 15 - 30 minutes
Required time: 20 minutes
Cost: Free

<Subway Line 10>
Operated at intervals of 10 minutes
Required time: 4 minutes
Cost: 3 RMB