Check-in

The following is a guide to check-in.

About Baggage

Information on how baggage is handled in accordance with ANA's rules.

In-flight Service by Class

Information on in-flight services by class.Fly with ANA for an unforgettable journey.

Special Assistance

Assistance for disabled passengers, pregnant women, passengers traveling with infants or small children, unaccompanied minors, elderly passengers and passengers traveling with pets.

ANA Airport Support

Airport staff will escort passengers at the airport.

Check-in, Travel notice

The following information is provided for your pleasant journey.Please read it prior to departure.

Special guidance for each country

Special information regarding customs, entry/departure, quarantine, and security for various countries.

Ground Transportation Services

We offer comfortable ground transportation for your trip.

Mobile Phone(free rental charge) and Mobile Wi-Fi(unlimited) Rental Service

Use these services to contact any country at any time! Borrow an international mobile phone or a Wi-Fi router to make your business trip or holiday all the more pleasant.

ANA SKY MOBILE and Applications

Download ANA's Official Apps for smartphones and tablets now.

Airport Access

This service is exclusively for customers with a flight ticket reservation. You can search for your route based on your reserved flight, enabling you to travel smoothly to (from) the airport! You can also purchase discounted tickets and earn miles!

* Route searches are available for travel to (from) airports in Japan.

PCR Test

Information on medical facilities offering PCR tests for customers traveling internationally from or to Japan.

Comprehensive Quarantine Travel Service for Passengers Arriving in Japan

Learn about the various services available, including plans for hotels where you can stay for your post-arrival quarantine period, rental cars, and car services.

Search/Book flights