This page provides information on pre-travel preparations for international flights that must be confirmed prior to boarding.
The following is a guide to check-in.
Information on how baggage is handled in accordance with ANA's rules.
In-flight Service by Class
Information on in-flight services by class.Fly with ANA for an unforgettable journey.
Assistance for disabled passengers, pregnant women, passengers traveling with infants or small children, unaccompanied minors, elderly passengers and passengers traveling with pets.
ANA Airport Support
Airport staff will escort passengers at the airport.
Check-in, Travel notice
The following information is provided for your pleasant journey.Please read it prior to departure.
Special guidance for each country
Special information regarding customs, entry/departure, quarantine, and security for various countries.
Ground Transportation Services
We offer comfortable ground transportation for your trip.
Mobile Phone(free rental charge) and Mobile Wi-Fi(unlimited) Rental Service
Use these services to contact any country at any time! Borrow an international mobile phone or a Wi-Fi router to make your business trip or holiday all the more pleasant.
ANA SKY MOBILE and Applications
Download ANA's Official Apps for smartphones and tablets now.
This service is exclusively for customers with a flight ticket reservation. You can search for your route based on your reserved flight, enabling you to travel smoothly to (from) the airport! You can also purchase discounted tickets and earn miles!
* Route searches are available for travel to (from) airports in Japan.
Information on medical facilities offering PCR tests for customers traveling internationally from or to Japan.
Comprehensive Quarantine Travel Service for Passengers Arriving in Japan
Learn about the various services available, including plans for hotels where you can stay for your post-arrival quarantine period, rental cars, and car services.