Comprehensive Quarantine Travel Service for Passengers Arriving in Japan
As an initiative to prevent the spread of COVID-19 and in addition to measures such as hygiene management and airline ticket refunds, the ANA Group is providing secure and convenient services for customers who plan to stay abroad for an extended period of time before traveling to Japan. For those traveling to Japan who may have difficulty making hotel arrangements and are restricted from using public transportation, we are happy to introduce our customers to hotels, rental cars, car services, limousine buses, etc.
For customers who wish to stay at a hotel
- At ANA Global Hotels, you can only make regular hotel reservations.
- It is not possible to search for hotels with "14 day self-quarantine" plans.
- Please contact the hotel directly for inquiries regarding the availability of consecutive night plans and accommodations.
- Even for regular hotel reservations, you may not be able to make a reservation depending on room availability.
Transportation after Arrival (Due to restrictions on the use of public transportation)
If you are considering renting a car due to restrictions on public transportation, please refer to this.
Car service for returnees (Haneda Airport/Narita Airport)
A dedicated private vehicle, which has undergone COVID-19 measures, will pick you up at the arrival lobby and drive you to a designated place such as your home in a safe and secure manner.
Click Car service for returnees (Haneda Airport/Narita Airport) for details on the car service for returnees
Dedicated chartered bus for cross-border customers
"Dedicated chartered bus for cross-border customers" to hotels are running from Narita airport and Haneda airport.
For terms and conditions, details of destination hotels, please see the following link for further information.
Click Dedicated chartered bus for cross-border customers for Airport Limousine Bus website
Peace of Mind for your trip
ANA Care Promise
As the spread of COVID-19 continues, ANA is taking various measures to ensure the safety and security of its customers and employees, including travel preparations for customers and airport and in-flight measures.
Click ANA Care Promise for details on the ANA Care Promise