[Warning] Phishing Scam Regarding Subsidy Payments from Japanese Government

We have confirmed a phishing scam in which fraudsters purporting to be from ANA Group companies attempted to steal customers’ personal information. Among other tactics, the fraudsters set up fake social media accounts using our official account names, and asked customers to complete a fake survey regarding subsidy payments for travel support, etc.

Although we have posted information about travel support on the ANA official website, we have never asked any of our customers to complete such a survey. We therefore kindly request that you take extra care with any suspicious messages or emails that you receive.

August 5, 2022
All Nippon Airways Co., Ltd.