Customers Carrying and Using Autoinjectors (Injection Needles) on Board

Although a Medical Information Form (MEDIF) is not necessary and there are no restrictions for carrying medication on board, it is recommended to bring documentation such as a medical prescription or certificate to enable smooth boarding procedures.

Carry-on of Autoinjectors

Insulin syringes, autoinjectors such as for epinephrine (EpiPen), and injection needles for prescribed medicine can be carried and used on board.
It is not necessary to notify us in advance or submit a Medical Information Form (MEDIF).

Security Check

Please inform the security inspector at the security checkpoint that you have an autoinjector (injection needles).
We recommend you to prepare a document explaining the content and purpose (medical prescriptions, certificate from doctor, diabetic patient ID card, etc.) to go through the security check smoothly.

Diabetic patient ID cards are issued by the Japan Association for Diabetes Education and Care.
Please visit the website of the Japan Association for Diabetes Education and Care (Japanese only) for details.

Points to Note

  • The cabin attendants are not allowed to take charge of or refrigerate your medication on board. Please prepare an insulated container, etc., for your medication in advance.
    For more information on restricted carry-on items, please refer to Baggage (International Flights). 
  • It is recommended that customers who carry-on cooling packs (liquid) for medication on an international flight select cooling packs whose packaging clearly indicate their intended use to cool medication, or bring a certificate (in English) issued by a medical institution describing that the medication needs to be kept cool during transport.
  • Please take your used syringes and needles with you when you leave the aircraft and discard of them in the prescribed way.
  • If you are carrying and using a blood glucose meter on board, please refer to Customers Carrying Medical Equipment on Board.
  • The cabin attendants are not allowed to take charge of or refrigerate your medication on board. Please prepare an insulated container, etc., for your medication in advance.
    For more information on restricted carry-on items, please refer to Baggage (Japan Domestic Flights / International Flights). 
  • It is recommended that customers who carry-on cooling packs (liquid) for medication on an international flight select cooling packs whose packaging clearly indicate their intended use to cool medication, or bring a certificate (in English) issued by a medical institution describing that the medication needs to be kept cool during transport.
  • Please take your used syringes and needles with you when you leave the aircraft and discard of them in the prescribed way.
  • If you are carrying and using a blood glucose meter on board, please refer to Customers Carrying Medical Equipment on Board.
  • * Our cabin attendants are trained in first aid, but they are not permitted to perform any medical treatment including administer injections, give medication, or operate medical equipment. Necessary treatment must be performed by the customer or their escort.

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