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Nippon Life "Zutto Motto" Service Thanks Miles

Nippon Life "Zutto Motto" Service Thanks Miles
  • AMC

Nippon Life "Zutto Motto" Service
The "Zutto Motto" Service is a unique Nippon Life service that is offered to policyholders. This service reflects Nippon Life's commitment to work even harder and longer ("zutto motto") to provide each policyholder with better after sales services. Through this service, policyholders and their families provide information about their statuses to keep their policies up to date and receive Thanks Miles in return. The Thanks Miles can in turn be used to redeem ANA miles or gifts, or be applied toward donations.

  • Service is available in Japanese only.

Mileage Accrual

Mileage Redemption Rate

Nippon Life "Zutto Motto" Service Thanks Miles 2,000 Thanks Miles = 700 ANA miles

Mileage Redemption Increment

100 Thanks Miles (minimum required usage = 2,000 Thanks Miles)

Redemption Handling Fee


Mileage Accrual Eligibility

ANA Mileage Club members who use the Nippon Life "Zutto Motto" Service.

How to Accrue Miles

Log into the "Zutto Motto" Service Thanks Miles page on the Nippon Life website to complete procedures for ANA mileage redemption.

(Text is available in Japanese only.)


  • Clicking the link will lead to a non-ANA website, at which point the privacy policy of that website will apply to personal information protection.

Mileage Accrual Date

Approximately 1-2 months will be required for the miles to be credited to the mileage balance.


  • Service is available in Japanese only.

  • For details regarding Nippon Life's "Zutto Motto" Service, please refer to the Zutto Motto Service pamphlet.

  • Individual customers who have been issued with customer IDs may use the "Zutto Motto" Service.

Contact Information

NISSAY Call Center

Toll-free number (NTT)

0120-201-021 (accessible from mobile phones and PHS devices)

Monday to Friday: 09:00-18:00 (JST)

Saturdays: 09:00-17:00 (JST)

Not available on Sundays, national holidays, and the period from December 31 to January 3.