Inquiries regarding Lost Items, Damaged and Lost Baggage[International Flights]

This page contains contact information for inquiries about matters such as items lost on board international flights operated by the ANA Group.
You can make telephone/email inquiries and confirm the status of items lost either on board International flights or at the airport.

Search FAQ by Keyword

  • *We accept inquiries for ANA operated flights (including Air Japan). For flights operated by other airlines, please contact the respective carriers.
  • *Items found in an airport facility and not in the cabin may be stored by the airport managing company or at a police station.